Summary
Overview
Work History
Education
Skills
Timeline
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Amelia Morais

State College,PA

Summary

Retail professional with extensive experience in customer service and team collaboration at Kohls Department Store. Proven track record in managing e-commerce growth as a small business owner, overseeing 1,500 shipments and rescuing over 4,000 clothing items to promote sustainability. Currently pursuing dual Bachelor of Science degrees on the law track.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Kohls Department Store
Ithaca, New York
10.2024 - 07.2025
  • Assisted customers with product selection and inquiries.
  • Maintained organized and visually appealing merchandise displays.
  • Collaborated with team members to enhance store operations.
  • Stocked shelves regularly to ensure product availability.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.

Small Business Owner

Self-employeed
Ithaca , NY
10.2023 - 06.2025

Established a small clothing resale business, thrift sourcing, and posting items online.
Developed a strong Instagram presence, attracting followers and driving sales growth.
Managed shipping of 1,500 packages within a two-year period.
Rescued more than 4,000 clothing items from disposal, promoting sustainability.

Retail Worker

15 Steps
Ithaca, New York
06.2022 - 07.2023
  • Memorized artists to enhance customer interactions.
  • Maintained organized store displays, ensuring merchandise appeared visually appealing.
  • Arranged merchandise strategically to optimize customer engagement.

Education

Bachelor of Science - Psychology

Pennsylvania State University
University Park, PA
06-2029

Bachelor of Science - Criminology

Pennsylvania State University
University Park, PA
06-2029

High School Diploma -

Ithaca High School
Ithaca
06-2025

Skills

  • Customer service
  • Team collaboration
  • E-commerce operations
  • Social media marketing
  • Problem solving
  • Retail sales
  • Store maintenance
  • Customer assistance
  • Time management
  • Analytical thinking
  • Multitasking

Timeline

Retail Sales Associate

Kohls Department Store
10.2024 - 07.2025

Small Business Owner

Self-employeed
10.2023 - 06.2025

Retail Worker

15 Steps
06.2022 - 07.2023

Bachelor of Science - Psychology

Pennsylvania State University

Bachelor of Science - Criminology

Pennsylvania State University

High School Diploma -

Ithaca High School