Amelia Morrow
Lebanon,TN
Summary
Dynamic and detail-oriented professional with experience at Titan Manufacturing, excelling in quality assurance and machine operation. Proven ability to enhance productivity through efficient multitasking and problem-solving. Recognized for maintaining high standards and fostering teamwork, contributing to a safe and organized production environment.
Overview
15
15
years of professional experience
Work History
Production Associate
Titan Manufacturing
10.2024 - 02.2026
- Operated machinery for assembly line production, ensuring efficient workflow and adherence to safety protocols.
- Conducted quality inspections on finished products, identifying defects and maintaining high standards.
- Collaborated with team members to optimize production schedules and enhance overall productivity.
- Assisted in training new employees on equipment operation and safety procedures, fostering a supportive work environment.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Maintained cleanliness and organization of workstations, promoting a safe and efficient manufacturing environment.
Office Manager
Flyaway Parking
07.2017 - 09.2024
- Streamlined office operations by implementing efficient scheduling and communication protocols.
- Coordinated staff schedules, optimizing resource allocation and workforce productivity.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Completed bi-weekly payroll for 50 employees.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Medical Receptionist
Anderson & Associates
06.2014 - 07.2017
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Maintained accurate medical records using electronic health record (EHR) systems, ensuring compliance with regulations.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed multi-line phone system and pleasantly greeted patients.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
Medical Office Assistant
Women's Clinic
03.2011 - 06.2014
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Coordinated communication between patients and healthcare providers to enhance patient experience.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Oversaw inventory management of medical supplies, ensuring availability for daily operations.
- Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
- Obtained pre-authorization from insurance companies ahead of medical services.
- Received, recorded and filed medical payments by check, cash, and credit card.
Education
High School Diploma -
LaVergne High School
La Vergne, TNSkills
- Efficient multitasking
- Packaging and labeling
- Computer skills
- Quality assurance
- Machine operation
- Assembly and production
- Work order processing
- Precision measurement
- Attention to detail
Timeline
Production Associate
Titan Manufacturing
10.2024 - 02.2026
Office Manager
Flyaway Parking
07.2017 - 09.2024
Medical Receptionist
Anderson & Associates
06.2014 - 07.2017
Medical Office Assistant
Women's Clinic
03.2011 - 06.2014
High School Diploma -
LaVergne High School