Amelia Olivares

• Delivered exceptional customer service by efficiently processing orders and addressing inquiries.
• Handled cash transactions accurately while managing point-of-sale system effectively.
• Assisted team members in preparing food items, adhering to Jersey Mike's quality guidelines.
• Maintained cleanliness and organization of workstations to ensure compliance with health standards.
• Collaborated with colleagues to streamline order fulfillment processes, enhancing overall efficiency.
• Educated customers on menu offerings, upselling products based on preferences and dietary needs.
• Resolved customer complaints promptly, ensuring a positive dining experience and repeat business.
• Participated in training new staff on operational procedures and company policies for consistency.
• Completed tasks efficiently, demonstrating strong multitasking abilities during peak service hours.
• Maintained a clean and organized work environment to ensure optimal service delivery.
• Reduced wait times with effective communication between customers and staff members.
• Contributed to positive company reputation by delivering exceptional service experiences for customers.
• Boosted team efficiency by providing support and training on company policies and procedures.

• Honor Roll (all 4 years)
• Took medical classes in high school

sophomore-senior yr

• Learned how to use excel to document patient history/ medication table
• 3.8 GPA