Dreyk Humphries
Dairy Queen Grill & Chill
Spokane,WA
2
years of professional experience
Developed strong and fluent customer interaction skills in fast-paced service environment, adept at handling inquiries and resolving issues. Looking to transition into a new field where these transferable skills can be applied effectively. Capable of enhancing team performance and customer satisfaction in any role. Adaptable to numerous different types of work spaces.
Work History
Customer Service Crew Member /Food Service Team Member
2 Years- Provided exceptional customer service by promptly addressing inquiries and resolving complaints.
- Operated cash register efficiently, ensuring accurate transactions and maintaining balanced till.
- Prepared food items following health and safety standards to enhance customer satisfaction.
- Collaborated with team members to maintain cleanliness and organization in dining and kitchen areas.
- Managed inventory by restocking supplies, contributing to smooth daily operations.
- Adapted quickly to changing demands during peak hours, maintaining service quality under pressure.
- Completed tasks efficiently, demonstrating strong multitasking abilities during peak service hours.
Education
Bachelor of Science - Biology
- Extracurricular Activities: Tennis
- Extracurricular Activities: Wrestling
- Calculus Study Group Member
- Key Club Member
- Completed AP course in Calculus
- Completed AP course in Literature
- Professional Development: Political Science
- Professional Development: Microbiology
Skills
Customer focus
Complaint resolution
Computer proficiency
Typing speed
Customer service
Problem-solving
Time management
Active listening
Adaptability and flexibility
Call center experience
Paperwork processing
Professional telephone demeanor
Timeline
Customer Service Crew Member /Food Service Team Member
Dairy Queen Grill & Chill
09.2024 - 09.2026Read More
Whitworth
Bachelor of Science from Biology
Read More