Empathetic and adaptable individual with a background in customer service and inclusivity. Known for strong communication and teamwork skills, contributing to improved visitor satisfaction and safety in various roles.
Overview
5
5
years of professional experience
Work History
Warming House Attendant
City of Moorhead
Moorhead, MN
12.2025 - 02.2026
Monitored facility conditions to ensure safety and comfort for all guests.
Maintained cleanliness and organization of warming house areas for optimal guest experience.
Implemented operational procedures to efficiently manage visitor flow during peak times.
Boarding Team Member
Companion Animal Hospital
Eagan, MN
07.2023 - 08.2025
Monitored animal behavior and health during boarding, reporting concerns to veterinary staff promptly.
Maintained cleanliness of boarding facilities, adhering to safety and sanitation protocols consistently.
Provided excellent customer service to pet owners, addressing inquiries and concerns with professionalism.
Inclusion and Diversity Program Team Member
City of Eagan
Eagan, MN
05.2022 - 10.2022
Adapted activities to meet children's sensory, behavioral, and communication needs
Promoted a welcoming and respectful environment that celebrated neurodiversity and individual differences
Monitored participant safety and provided appropriate support during medical or behavioral situations
Worked closely with a local women's and children's shelter to create diverse and inclusive summer programs and events
Babysitter
Meghan Doherty
Eagan, MN
06.2021 - 07.2021
Provided one-on-one care for a child with severe nonverbal autism, utilizing alternative communication methods, structured routines, and positive behavior support strategies to ensure safety, engagement, and emotional well-being.
Supervised activities, ensuring safety and engagement during playtime.
Developed and implemented educational games, enhancing cognitive skills through interactive learning.
Communicated effectively with parents regarding daily activities and children's progress.