Amelia Saab

Patient Safety and Observation

• Monitor patients on psychiatric holds or those at risk for self-harm or aggression.
• Conduct 1:1 or line-of-sight observation for suicidal, psychotic, or violent patients.
• Recognize and report changes in behavior or mental status to clinical staff.

De-escalation & Support

• Use verbal de-escalation techniques to calm distressed patients.
• Provide emotional reassurance and help orient confused or disoriented individuals.

Assisting with Clinical tasks

• Help with vital signs, hygiene, and sometimes specimen collection.
• Assist with restraints or seclusion procedures following protocols, ensuring patient rights and safety.
• Escort patients to imaging, restrooms, or inpatient psychiatric units if needed.

Documentation

• Record behavioral observations, interventions, and patient interactions.
• Complete safety check logs and assist in documenting incidents.

Collaboration

• Communicate with the ER nurse, physician, and behavioral health team about patient needs or concerns.
• Help in coordinating transfer or discharge plans for psychiatric patients.

• Coordinated with other Professional Learning Coaches to share best practices, maximizing impact across multiple students
• Worked with students who have learning/mental disabilities to improve skills in reading, logic, and math
• Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
• Facilitated virtual, in-person and blended learning sessions.
• Utilized variety of instructional design methodologies to create effective learning experiences.

• Tended to children's general needs while providing supervision for safety in day-to-day activities.
• Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
• Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
• Provided safe transportation to and from activities and events.
• Followed routines to foster stability and structure in children's lives during parental absences.
• Regulated children's schedules to balance rest, learning and play.
• Monitored children's behavior, health and well-being as well as physical, emotional and mental development.
• Engaged children in age-appropriate activities to encourage intellectual and motor skills development.
• Cooked nutritious meals to promote healthy diet and nutrition.
• Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
• Minimized TV and mobile device time by engaging children with games and physical books.

• Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
• Trained new employees
• Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
• Completed thorough opening, closing and shift change functions to maintain operational standards each day.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.

• Scheduled and confirmed appointments.
• Served visitors by greeting, welcoming and directing to appropriate personnel.
• Updated and recorded customer or client information to maintain accounts.
• Processed payments and updated accounts to reflect balance changes.
• Answered and directed incoming calls using multi-line telephone system.
• Maintained daily calendars, set appointments with clients and planned daily office events.