Amelia Sanders
Fort Wayne,IN
Summary
Trained professional with a background in verifying insurance benefits and creating appropriate patient documentation. An established Insurance Verification Specialist known for handling various office tasks with undeniable ease.
Overview
22
22
years of professional experience
Work History
Insurance Verification Specialist
Shared Services
01.2019 - Current
- Contact patients to verify information for upcoming scheduled appointments for Lutheran Hospital and The Imaging Center, collect for tests and prior balances
- Verification with insurance companies about Specific benefits for procedures, performing prior authorization when needed.
Customer Relocation Specialist
Telecommunications Services
01.2016 - 01.2019
- Manage work queue of incoming orders from a variety of sources including phone calls & direct website
- Respond to inquiries, complaints, or process transactions ranging from simple to highly complex
- Create and maintain relationships with movers, vendors and technicians
- Locate qualifying vendors and add to company database.
Cashier/Associate
Wal-mart Supercenter
01.2010 - 01.2016
- Customer service in layaway department
- Set-up displays of Merchandise in departments
- Cashiering
Ophthalmic Technician
Eye Center Group/ Fort Wayne Ophthalmology
01.2002 - 01.2009
- Diagnostic testing for the purpose of cataract surgery
- Scheduling, billing, getting prior authorization for surgery
- Operating digital image equipment for retinal and optic nerve.
Education
Associate of Applied Science - Paralegal Studies
Ivy Tech Community College of Indiana
Fort Wayne05.1999
Skills
- Customer service (over 29 years)
- Clerical
- Call center
- Dictation
- Data Entry
- Scheduling
- Excel
- Word
- Medical Coding
Timeline
Insurance Verification Specialist
Shared Services
01.2019 - Current
Customer Relocation Specialist
Telecommunications Services
01.2016 - 01.2019
Cashier/Associate
Wal-mart Supercenter
01.2010 - 01.2016
Ophthalmic Technician
Eye Center Group/ Fort Wayne Ophthalmology
01.2002 - 01.2009
Associate of Applied Science - Paralegal Studies
Ivy Tech Community College of Indiana
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