Amelia Seyler
Harrah,WA
Summary
Level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks. Kind and punctual individual assists with nursing treatments, supports diagnostic procedures and provides companionship. Passionate about improving well-being of others and providing compassionate treatment to patient community.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Caregiver Tech/Family Resource
Amanda
1800 E Rainier Pl Unit 101 Union Gap, WA 98903 Un
03.2025 - Current
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Monitored clients' overall health and well-being and noted significant changes.
Housekeeping Supervisor/ Northern Quest
Rosie
100 N Hayford Rd Airway Heights, WA 99001 United S
10.2024 - 01.2025
- Enhanced guest satisfaction by maintaining a clean and organized environment in all assigned areas.
- Managed team productivity and workflow to exceed quality standards.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Optimized resource utilization by effectively scheduling staff shifts according to workload demands.
- Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Worked with front desk to respond promptly to all guest requests.
- Contributed to revenue generation initiatives through upselling additional services as appropriate during guest interactions.
- Completed schedules, shift reports, and other business documentation.
- Managed staff of Number housekeepers.
- Implemented safety protocols and trained staff on proper handling of chemicals to minimize accidents and injuries.
- Evaluated employee performance and developed improvement plans.
- Communicated repair needs to maintenance staff.
- Reduced guest complaints through proactive identification and resolution of potential issues within the facilities.
- Ensured high-quality standards were met by regularly inspecting rooms and public spaces for cleanliness and orderliness.
- Mentored new employees, providing comprehensive training on housekeeping procedures and policies.
Medical Assistant/ Arthritis Northwest
Riann
105 W 8th Ave Unit 6080 Spokane, WA 99204 United S
09.2022 - 11.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Empowered patients through education on self-management techniques for chronic conditions.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Oriented and trained new staff on proper procedures and policies.
- Collected pertinent data and calculations to aid physician in interpreting results.
Medical Assistant/ David C Wynecoop Memorial Clinc
Susie
6203 Wellpinit Agency Loop, Wellpinit, WA 99040
06.2022 - 09.2023
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Taught patients about medications, procedures, and care plan instructions.
Education
Associate of Science - Medical Assistant
Carrington College
10102 E Knox Ave Unit 200 Spokane Valley, WA 9920609.2022
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Multitasking and organization
- Personal hygiene assistance
- Basic housekeeping
- Emotional support
- Strong ethics
- Compassionate care
- Flexible schedule
- Compassionate communication
- HIPAA compliance
- Client documentation
- Medication administration
- Behavior redirection
- End-of-life care
- Hoyer lifting equipment
- Complex Problem-solving
- PPE usage
- Medical records management
- EMR / EHR
- Compassion and empathy
- Active listening
- Cultural sensitivity
- Stress management
- Empathetic listening
Certification
CPR
Nurse Delegation Core
Core Basic Training
75 hours of DSHS Approved Basic Training
Nurse Delegation Diabetes
Timeline
Caregiver Tech/Family Resource
Amanda
03.2025 - Current
Housekeeping Supervisor/ Northern Quest
Rosie
10.2024 - 01.2025
Medical Assistant/ Arthritis Northwest
Riann
09.2022 - 11.2024
Medical Assistant/ David C Wynecoop Memorial Clinc
Susie
06.2022 - 09.2023
Associate of Science - Medical Assistant
Carrington College