Amelia Shaughnessy
Oxford,MA
Summary
Proactive professional with a solid foundation in building maintenance and customer service. Recognized for effective problem resolution and teamwork, ready to enhance facility operations and support organizational goals.
Overview
1
1
Certificate
2
2
years of professional experience
Work History
Facilities Maintenance Technician
Holy Cross
Worcester, Massachusetts
02.2024 - 06.2025
- Conducted preventive maintenance on HVAC and plumbing systems.
- Repaired machines, equipment or structures using tools or equipment.
- Responded promptly to repair requests from staff and management.
- Maintained safety standards while using tools and equipment.
- Cleaned and maintained tools used for facility maintenance tasks.
- Collaborated with team members on facility improvement projects.
Point of Sale Associate
Clares
Millbury, Massachusetts
12.2023 - 02.2024
- Assisted customers with product selection and inquiries at the sales counter.
- Collaborated with team members to enhance customer service experience.
- Maintained store cleanliness and organization throughout the sales floor.
- Built and maintained productive relationships with employees.
Education
High School Diploma -
Worcester Technical High School
Worcester, MA06-2025
Some College (No Degree) - Early Childhood Care And Education
Bridgewater State University
Bridgewater, MA08-2026
Skills
- HVAC systems management
- Problem resolution strategies
- Time management and prioritization
- Customer service and support
- Team collaboration and communication
- Classroom management
- Early childhood education
- Child development
Certification
- OSHA certification
- EPA license (1,2)
Timeline
Facilities Maintenance Technician
Holy Cross
02.2024 - 06.2025
Point of Sale Associate
Clares
12.2023 - 02.2024
High School Diploma -
Worcester Technical High School
Some College (No Degree) - Early Childhood Care And Education
Bridgewater State University