Dynamic and reliable professional with a strong background in service excellence at Houchens Food Group, INC. Proven ability to enhance customer satisfaction through personalized service and effective communication. Skilled in equipment operation and promoting hygienic practices, consistently maintaining a clean and organized work environment while ensuring optimal product quality. I can run a broiler farm by myself and get everything done in a timely manner. I have done basic mechanic work but mainly on older Ford trucks. I have helped pull a transmission, changed motor mounts, bleed brakes, change tires, replace manifold gaskets, take out a gas tank and replace all fuel lines, and helped with basic motor repair. I do not know everything but I am willing to learn and put in the time and effort it takes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Deli Clerk
Houchens Food Group, INC.
07.2025 - Current
Greeted customers at counter to fulfill requests and answer questions.
Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
Ensured optimal product quality with regular temperature checks on refrigeration units and promptly reporting any issues.
Delivered exemplary customer service to guests, even in peak business periods to promote retention.
Learned other teammates' work tasks to train as backup.
Monitored inventory levels to order new supplies and maintain consistent stock.
Supported store success through participation in inventory audits and suggesting improvements for deli department operations.
Maintained cleanliness and organization in deli area, ensuring welcoming environment for customers.
Assisted customers with product selection, sharing knowledge on deli items to guide their choices.
Improved product freshness and reduced waste with meticulous stock rotation practices.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Vet Technician
Southside Pet Clinic
07.2024 - 11.2024
Handled challenging animal behavior situations calmly and effectively to ensure safety for all involved parties.
Contributed to team collaboration through effective communication and cooperation with colleagues.
Efficiently performed lab work, including blood draws, urinalysis, and fecal examinations for accurate diagnoses.
Maintained clean and sanitary conditions within the clinic by following strict sanitation protocols and guidelines.
Administered routine, post-operative and daily treatments to animals under direction and supervision of veterinarian.
Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
Effectively communicated client concerns to veterinarians, resulting in more targeted treatment plans.
Improved patient care by providing compassionate assistance during exams, surgeries, and medical procedures.
Enhanced clinic efficiency by maintaining organized records and ensuring accurate patient information.
Administered medications and vaccinations as prescribed, contributing to the overall well-being of animals.
Provided thorough aftercare instructions for clients, promoting successful at-home recovery for patients.
Administer medications, vaccines and treatments as instructed by veterinarian.
Educated clients on nutrition, preventive health and other animal care.
Assisted veterinarians with radiographs and ultrasounds.
Collected and prepared specimens for laboratory testing.
Obtained patient history from owners and performed physical examinations.
Monitored vital signs of animals during surgical procedures and provided postoperative care.
Performed fecal examinations, urinalysis and bloodwork.
Broiler House Farm Hand
Cruse Farm
07.2022 - 11.2024
Assisted in the development of farm policies and procedures to ensure compliance with industry standards and regulations.
Maintained accurate records of flock performance data for analysis and continuous improvement initiatives.
Enhanced biosecurity measures by establishing strict sanitation protocols for personnel entry into the facility, preventing cross-contamination risks.
Implemented innovative farming techniques that increased overall broiler production while reducing labor costs.
Successfully managed broiler farms during periods of expansion or transition, overseeing construction projects or integrating new flocks.
Supported overall farm efficiency by troubleshooting equipment issues and coordinating routine maintenance tasks when necessary.
Spearheaded sustainability initiatives within the broiler farm operations, such as water conservation efforts or alternative energy sources implementation.
Reduced mortality rates with proactive disease prevention measures and timely medical interventions.
Optimized bird welfare by maintaining clean housing facilities and ensuring proper environmental conditions.
Managed daily operations for successful broiler production, including feed management, temperature control, and ventilation adjustments.
Improved broiler productivity by implementing efficient feeding strategies and monitoring growth rates.
Maintained food safety and sanitation standards.
Enhanced farm safety by implementing updated protocols, reducing occurrence of accidents and injuries on farm.
Trained part-time help in livestock care and ranch operations.
Observed animals and notified supervisor of signs of illness.
Examined animals for signs of sickness and overall herd health.
Oversaw feeding, watering and health monitoring of [Type] stock, prioritizing health and wellness.
Layer House Farm Hand
Blessed Farm
03.2021 - 07.2023
Operated various farm machinery including tractors, plows, and balers for efficient land cultivation and crop production.
Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
Contributed to overall farm efficiency by performing regular equipment maintenance and repairs as needed.
Trained new farm hands in efficient work methods and safety practices, fostering knowledgeable and safety-conscious team.
Examined animals for signs of sickness and overall herd health.
Observed animals and notified supervisor of signs of illness.
Oversaw feeding, watering and health monitoring of [Type] stock, prioritizing health and wellness.
Education
High School Diploma -
Penn Foster Online
Scranton, PA
11.2024
Skills
Service excellence
Promoting hygienic practices
Trustworthy conduct
Reliable work commitment
Experienced in effective equipment handling
Physical strength
Certification
introductory coursework in automotive repair technician