Deborah McKeegan
Bogota
Summary
Accomplished Deli Clerk with expertise in food preparation and service excellence, honed at Brookshire Grocery. Demonstrated ability to boost sales through effective promotion and exceptional customer service. Skilled in safe food handling and maintaining cleanliness, contributing to a 20% increase in customer satisfaction. Proven track record of enhancing team dynamics and efficiency.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Deli Clerk
Brookshire Grocery
02.2023 - Current
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.
- Boosted sales by actively promoting seasonal items, weekly specials, and bundled deals to customers at the deli counter.
Deli Clerk
Walmart
02.2016 - 08.2021
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
- Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
Deli Clerk
Brookshires Grocery
11.2006 - 02.2016
- Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Ensured optimal product quality with regular temperature checks on refrigeration units and promptly reporting any issues.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Learned other teammates' work tasks to train as backup.
- Monitored inventory levels to order new supplies and maintain consistent stock.
- Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
- Regularly updated knowledge of new products, trends, and dietary restrictions to better serve customer needs and preferences.
Education
Business Administration And Management
Amarillo College
Amarillo, TX05-2005
Skills
- Service excellence
- Cleanliness and sanitation
- Honesty and integrity
- Strong work ethic
- Food preparation
- Meat slicing expertise
- Safe food handling
- Equipment safety
- Hospitality service expertise
- Work area maintenance
- Food safety compliance
- Product stocking and rotation
- Food sales and promotion
Accomplishments
- Supervised team of 8 staff members
Certification
Food Safety Handler
Timeline
Deli Clerk
Brookshire Grocery
02.2023 - Current
Deli Clerk
Walmart
02.2016 - 08.2021
Deli Clerk
Brookshires Grocery
11.2006 - 02.2016
Business Administration And Management
Amarillo College
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