Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Amelia Taylor

Alexandria,VA

Summary

Dedicated and reliable professional eager to contribute to team success through hard work, creativity, attention to detail and excellent organizational skills. Highly administrative and motivated to learn, grow and excel within industry. Skilled in working under pressure and adapting to new situations; seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
years of professional experience

Work History

Truckload Carriers Association

Meetings & Events Coordinator
12.2022 - Current

Job overview

  • Coordinated schedules and timelines for events.
  • Assisted Meetings Director in logistical coordination for 3 major yearly events, with attendance ranging 300 - 2000 people per meeting.
  • Coordinated with venues, vendors, suppliers to arrange catering, audio-visual equipment, transportation, photographers, and displays for corporate meetings.
  • Negotiated contracts to obtain best rates and services for 30+ meetings per year
  • Collaborated and trained with cross-functional teams to ensure seamless event execution and positive outcomes.
  • Managed event logistics and operations for 30+ intimate meetings yearly, with attendance up to 50 people each.
  • Reviewed event bills to confirm accuracy and approve prompt payment.
  • Streamlined online and on-site registration processes for increased efficiency and reduced waiting times.
  • Consulted with staff, association members, and clients to determine objectives and requirements for events.
  • Coordinated travel and accommodations for event attendees, staff, guests, and vendors.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Developed and distributed event surveys to gather and evaluate feedback from attendees after each function. Utilizing insights gained to inform improvements and track event success
  • Continuously updated knowledge of industry trends and best practices for event management through participation in workshops and online forums.

Star One Events

Sales & Event Manager
07.2014 - Current

Job overview

  • Communicated product information with confidence and educated consumers about company
  • Collaborated with venue staff and sales teams to increase brand awareness and enhance business development through building and maintaining relationships with key accounts.
  • Drafted post-event evaluations, compiled results, and recommended changes for future events.
  • Executed brand activations with professionalism; including set up and break down of all promotional booths/tables/tents/materials
  • Increased sales by 20% in key accounts by offering consultations on products/services and by applying customer service and upselling techniques during activations.
  • Developed key messaging and branding statements.
  • Achieved and exceeded sales goals in line with prescribed selling strategy
  • Managed, hosted, and/or worked over 80 on/off premise and virtual events annually
  • Some notable brands represented: Moët Hennessy, Remy Martin, Jack Daniel's Whiskey, MAC Cosmetics, For Eyes, Walmart, Tito's Vodka, LIVE Kombucha, Lasik Vision Institute, Odwalla, Uber Eats, DoorDash

Thompson Creek Window Company

Call Center Representative
08.2020 - 06.2021

Job overview

  • Completed 40 inbound and 100 outbound customer calls per shift: addressing customer inquiries, solving problems, responding to inquiries, and setting appointments.
  • Learned and maintained in-depth understanding of product information and scripting in order to provide knowledgeable responses to diverse questions and increase leads.
  • Sought out training opportunities to enhance customer relationship and management abilities to further boost satisfaction scores.
  • Generated minimum of 10 new leads each day.

Thompson Creek Window Company

Home Shows & Events Coordinator
10.2019 - 06.2021

Job overview

  • Identified and solicited business partnership and sponsorship opportunities with over 100 potential home shows and events annually in order to generate leads and increase sales.
  • Maintained accurate database of over 40 ongoing shows and events at one time; including venue information, calendars, activities scheduled/executed, staff rosters, recap report notes, budgets, and sales records.
  • Ensured booth standards were being met at all shows/events; including design, development, build, and upkeep of product displays.
  • Oversaw supply chain management regarding creation, production, maintenance, transportation to/from shows and storage of all booth, product, and display materials.
  • Ordered and maintained inventory and distribution of supplies and giveaways for shows/events.
  • Helped create scripted methodology to promote brand, products and services.
  • Monitored team members at least once monthly to ensure methodology and best practices are being followed and provide training recommendations to appropriate managers.
  • Reported daily, weekly, and monthly show/event performance during weekly marketing meetings.

Education

Morgan State University
Baltimore, MD

Bachelor of Arts from Music
05.2012

University Overview

Skills

  • Corporate Events Planning
  • Contract Negotiations
  • Event Registration
  • Cost reviewing & Order management
  • Conflict Resolution
  • Project Management
  • Event Setup and Breakdown
  • Logistics Management
  • Venue Selection
  • Account & Vendor management
  • Post-event Analysis
  • Event Billing
  • Atlantech, Micollab client/SAP
  • CRM & Event systems: Cvent, Membersuite, Salesforce, Fonteva, Personify, Aptify, BOBJ
  • Microsoft Office & Adobe Acrobat
  • Typing 60 wpm
  • Sales/ lead generation
  • Customer Service

Timeline

Meetings & Events Coordinator
Truckload Carriers Association
12.2022 - Current
Call Center Representative
Thompson Creek Window Company
08.2020 - 06.2021
Home Shows & Events Coordinator
Thompson Creek Window Company
10.2019 - 06.2021
Sales & Event Manager
Star One Events
07.2014 - Current
Morgan State University
Bachelor of Arts from Music
Amelia Taylor