Amelia West
Summary
Professional with comprehensive background in insurance claims analysis, bringing results-oriented approach to role. Possesses significant experience in managing complex claims, ensuring regulatory compliance, and delivering accurate resolutions. Known for strong team collaboration and ability to adapt to changing needs, consistently reliable in achieving results through effective problem-solving and communication skills.
Overview
4
4
years of professional experience
Work History
INSURANCE CLAIMS ANALYST
Washington Regional Medical Center
04.2024 - Current
- Negotiated favorable settlements on behalf of the company by leveraging strong analytical skills and knowledge of policy terms.
- Expedited claims resolutions for improved customer satisfaction through thorough investigations and timely communications.
- Reduced operational costs by identifying inefficiencies and implementing process improvements in the claims handling process.
- appealed 15+ claims per week
MEDICAL SCRIBE
Medoptim
04.2023 - 04.2024
- Proficient in quick typing averaging 90 plus words per minute, excellent computer skills, and extensive familiarity with electronic health record (EHR)
- Gained acceptable written, verbal, and interpersonal skills and applied them to assist communicating with physicians and specialty nurses to obtain optimal care
ASSISTANT STORE MANAGER
Pacsun
11.2020 - 04.2023
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
PUBLIC HEALTH INTERN
Washington Regional J.B. Hunt transport services Cancer Support Home
08.2022 - 12.2022
- Coordinated volunteer activities for community outreach events such as the Clinical Breast Exam and Art for Connection utilizing Canva, social platforms, and networking amongst the Washington Regional Community
Education
Bachelor of Science - Public Health
University of Arkansas
12.2022
Skills
- Project Management
- Team Leadership
- Investigative proficiency
- Conflict resolution strategies
- Dispute tracking
- Interpersonal and written communication
- Microsoft Excel
- Microsoft Word
- Adobe Acrobat
- Time management mastery
Timeline
INSURANCE CLAIMS ANALYST
Washington Regional Medical Center
04.2024 - Current
MEDICAL SCRIBE
Medoptim
04.2023 - 04.2024
PUBLIC HEALTH INTERN
Washington Regional J.B. Hunt transport services Cancer Support Home
08.2022 - 12.2022
ASSISTANT STORE MANAGER
Pacsun
11.2020 - 04.2023
Bachelor of Science - Public Health
University of Arkansas
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