Haley Hahnel
Farmington,Arkansas
Summary
Dynamic professional with a robust background in education and customer service. Excelled in implementing behavioral interventions and crafting engaging lesson plans, showcasing analytical thinking and excellent communication. Demonstrated teamwork and conflict resolution skills, significantly enhancing learning environments and customer experiences. Along with excellent clerical skills most notably at Washington Regional Medical Center.
Overview
7
7
years of professional experience
Work History
Insurance Claims Analyst
Washington Regional Medical Center
Fayetteville, AR
08.2025 - Current
- Analyzed insurance claims for accuracy and compliance with policies and regulations.
- Collaborated with healthcare providers to verify patient information and claim details.
- Reviewed and processed claims in dedicated software systems, ensuring timely resolution.
- Identified discrepancies in claims submissions, recommending corrective actions to improve accuracy.
Server
Longhorn Steakhouse
Rogers, AR
03.2022 - 08.2025
- Provided exceptional customer service, ensuring satisfaction and repeat business.
- Collaborated with kitchen staff to deliver timely and accurate food orders.
- Managed cash register operations, accurately processing transactions and handling payments.
- Trained new employees on menu knowledge and service standards to enhance team performance.
Insurance Claims Analyst
Washington Regional Medical Center
Fayetteville,AR
09.2023 - 04.2024
- Analyzed insurance claims for accuracy and compliance with policies and regulations.
- Collaborated with healthcare providers to verify patient information and claim details.
- Reviewed and processed claims in dedicated software systems, ensuring timely resolution.
- Identified discrepancies in claims submissions, recommending corrective actions to improve accuracy.
Behavior Intervention Specialist
Ozark Guidance Center
Fayetteville, AR
08.2019 - 08.2020
- Developed individualized behavior intervention plans to support clients' emotional and social needs.
- Collaborated with multidisciplinary teams to assess client progress and adapt interventions.
- Implemented evidence-based strategies to reduce challenging behaviors in diverse populations.
- Monitored and documented client behavior, ensuring compliance with treatment goals and objectives.
Teacher
Prairie Grove School District
Prairie Grove, AR
08.2020 - 09.2023
- Developed engaging lesson plans aligned with curriculum standards
- Implemented classroom management strategies to foster a positive learning environment
- Assessed student performance and adapted instruction to meet diverse learning needs
- Collaborated with colleagues on interdisciplinary projects to enhance educational experiences
- Analyzed student data to drive curriculum improvements and enhance academic outcomes
Education
Bachelor of Science - Psychology
Louisiana State University in Shreveport
Shreveport, LAMaster of Arts - Teaching
John Brown University
Siloam Springs, ARSkills
Time management
Conflict resolution
Empathy and patience
Behavior management
Collaboration
Customer service
Multitasking and organization
Timeline
Insurance Claims Analyst
Washington Regional Medical Center
08.2025 - Current
Insurance Claims Analyst
Washington Regional Medical Center
09.2023 - 04.2024
Server
Longhorn Steakhouse
03.2022 - 08.2025
Teacher
Prairie Grove School District
08.2020 - 09.2023
Behavior Intervention Specialist
Ozark Guidance Center
08.2019 - 08.2020
Bachelor of Science - Psychology
Louisiana State University in Shreveport
Master of Arts - Teaching
John Brown University