Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amelia Wiener

Orange,CA

Summary

Friendly and energetic customer service professional with 4+ years of experience in hospitality and retail. Passionate about fitness, fashion, and helping others feel welcomed and supported. Skilled in multitasking, POS systems, and maintaining a clean, organized work environment. Certified California Food Handler and fitness studio regular - excited to bring positive energy to wellness or caf teams.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Associate / Hat Designer

Midnight Lunch
06.2022 - 01.2025
  • Customized 30+ trucker hats per shift while engaging customers and managing design requests
  • Maintained high energy and professionalism during fast-paced retail hours
  • Handled restocking, display management, and boutique cleanliness
  • Managed inventory levels through regular stock checks and restocking procedures.

Hostess

Cafe Genevieve
06.2021 - 08.2021
  • Managed seating, guest flow, and reservations during peak times
  • Provided warm and professional first impressions to all customers
  • Assisted with cleaning and front-of-house duties

Counter Server

Right Fork Diner
06.2019 - 08.2019
  • Handled all takeout orders and prepared drinks
  • Maintained composure and speed during busy meal rushes
  • Restocked supplies and cleaned workstations
  • Operated cash register efficiently, handling transactions accurately and maintaining financial integrity.
  • Maintained cleanliness of work area, adhering to health and safety regulations for optimal service delivery.
  • Collaborated with kitchen staff to streamline order preparation, reducing wait times for customers.

Education

Bachelor of Business Administration - Marketing Emphasis, Minor in Creative & Cultural Industries

Chapman University
Orange, CA
06-2027

Skills

  • POS systems & cash handling
  • Upscale hospitality experience
  • Team-focused with strong communication
  • Calm under pressure and high attention to detail

Certification

  • California Food Handler Certificate
  • Certificate Number: FSP443296 | Issued: 2025-06-28 | Expires: 2028-06-28

Timeline

Sales Associate / Hat Designer

Midnight Lunch
06.2022 - 01.2025

Hostess

Cafe Genevieve
06.2021 - 08.2021

Counter Server

Right Fork Diner
06.2019 - 08.2019

Bachelor of Business Administration - Marketing Emphasis, Minor in Creative & Cultural Industries

Chapman University

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