Natalia Flores Rojas
Hillsboro
Summary
Enthusiastic professional with experience in retail and reception. Proven ability to manage time effectively while collaborating with team members to exceed sales goals. Bilingual in English and Spanish, enhancing communication and guest engagement.
Overview
2
2
years of professional experience
Work History
Sales Associate
H&M Retail
Tigard, OR
11.2025 - Current
- Delivered exceptional guest experiences by actively engaging with customers, assessing needs, and offering personalized styling and product solutions
- Educated guests on product features, fit, and functionality to support confident purchase decisions
- Processed accurate and efficient transactions including purchases, returns, and exchanges using POS systems
- Maintained a visually appealing, well-stocked sales floor through restocking, recovery, and merchandising standards
- Collaborated with team members to meet sales goals and support smooth store operations in a fast-paced environment
Receptionist
S&R Motorz
Cornelius, OR
06.2024 - 07.2025
- Greeted and supported guests in a professional, welcoming manner, ensuring a positive first impression
- Managed phone calls, appointment scheduling, and guest inquiries efficiently while valuing guests’ time
- Assisted with data entry, paperwork, and administrative support to keep operations organized and running smoothly
- Built supportive relationships with coworkers to maintain a respectful, team-oriented workplace
Education
MBA - Business
Portland Community College
Portland, Oregon, OR06-2029
Skills
- Guest Experience & Relationship Building
- Product Education & Communication
- Bilingual: English & Spanish
- Collaboration & Teamwork
- POS Systems & Cash Handling
- Time Management & Dependability
Timeline
Sales Associate
H&M Retail
11.2025 - Current
Receptionist
S&R Motorz
06.2024 - 07.2025
MBA - Business
Portland Community College