KARLIE CRUZ
Manalapan,NJ
Summary
Polished bartender with experience in high-volume service environments, known for delivering elevated guest experiences through efficiency, attention to detail, and strong interpersonal skills. Adept at balancing bar service and full dining sections while maintaining composure and professionalism under pressure. Passionate about creating memorable, high-quality experiences through both service and beverage presentation.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bartender & Server
Applebee’s
Manalapan, NJ
03.2022 - 01.2026
- Executed high-volume bar service while maintaining quality, consistency, and presentation standards
- Provided full-service dining experience, ensuring seamless service from order to completion
- Managed multiple priorities including bar guests, service tickets, and table sections simultaneously
- Delivered attentive, personalized service to enhance guest satisfaction and retention
- Demonstrated strong upselling techniques to increase overall sales and guest experience
- Maintained a clean, organized, and fully stocked bar environment
- Handled POS transactions, payments, and cash with accuracy and professionalism
Receptionist & Service Coordinator
Honda of Freehold
Freehold, NJ
01.2023 - 01.2024
- Managed high-volume customer interactions in a fast-paced front desk environment
- Scheduled appointments and handled customer communications
- Processed transactions and maintained accurate records
- Delivered professional, organized service under pressure
Hostess & Server
Cucina Alessi
Manalapan, NJ
01.2018 - 01.2019
- Provided front-of-house service in a restaurant environment
- Managed seating, guest flow, and supported wait staff
- Ensured smooth dining experiences and guest satisfaction
Education
Diploma - undefined
Manalapan High School
Skills
- Cocktail preparation & presentation
- Guest experience & relationship building
- High-volume service execution
- Upselling & sales awareness
- POS systems & cash handling
- Attention to detail & consistency
- Time management & multitasking
- Full-service dining experience
- Menu knowledge & recommendations
- Food & beverage pairing suggestions
- Conflict resolution & guest satisfaction
- Team collaboration in fast-paced environments
Certification
CPR / First Aid Certified
ADDITIONAL EXPERIENCE
- Developing a botanical, wellness-inspired mocktail concept: Whiskey & Wildflower Elixirs
- Passion for creative beverage development and presentation
- Strong background in customer-facing roles across hospitality and service industries
Timeline
Receptionist & Service Coordinator
Honda of Freehold
01.2023 - 01.2024
Bartender & Server
Applebee’s
03.2022 - 01.2026
Hostess & Server
Cucina Alessi
01.2018 - 01.2019
Diploma - undefined
Manalapan High School