Amelia Winward
Provo
Summary
Dedicated and committed employee with extensive experience and strong social skills. Known for exceptional organizational abilities and excelling at creating order and structure. Friendly and patient, enjoys building relationships and assisting others. Primary goal is to ensure customer satisfaction, willing to go above and beyond to meet their needs. Approaches each task with efficiency and a focus on accuracy. Actively seeks feedback to continuously improve and strives to become a better employee. Thrives on embracing new challenges, eager to take on leadership roles and acquire new knowledge and skills.
Overview
2
2
years of professional experience
Work History
Part-time Retail Manager
Carters Oshkosh
09.2024 - Current
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Analyzed sales data to identify trends, adjust inventory levels accordingly, and maximize revenue opportunities.
- Achieved monthly performance goals by setting clear objectives for employees while providing regular progress updates during team meetings.
- Led a team of retail associates to achieve sales targets and deliver outstanding customer experiences.
Customer Service Cashier
AMC Theaters
08.2023 - 09.2024
- Completed janitorial tasks, including opening and closing the theater, restocking supplies, and organizing.
Usher
Parade of homes
06.2023 - 07.2023
- Oversaw task completion prior to house entry, ensured cleanup after visitors, and upheld high security standards by watching for unusual behavior.
Education
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Orem high school
Orem12.2024
Skills
- Social skills
- Fast typer
- Phone calls
- Restock
- Organizing
- Team leader
- Influencer
- Fast worker
- Money management
- Handling data and information
Hobbies and Interests
I'm a professional singer, I've auditioned for American idol and the voice. I'm also a ballroom dancer and I'm surpringly strong and a fast learner. I love being outside and I love helping others and socializing. I am very fond of organizing and it's one of my best talents
Accomplishments
- I’ve auditioned for various singing Television shows. Including: the voice, American idol, americas got talent. I’ve had a record deal with a children’s book and I’ve competed in singing competitions.
- Supervised team of 10 staff members.
- Achieved high PLCC through effectively helping with teaching employees how to up-sale.
Timeline
Part-time Retail Manager
Carters Oshkosh
09.2024 - Current
Customer Service Cashier
AMC Theaters
08.2023 - 09.2024
Usher
Parade of homes
06.2023 - 07.2023
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Orem high school
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