Amelia Kroon
Retail Sales Manager
Louisville,KY
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
5
5
years of professional experience
Work History
Hiring and Retail Sales Manager
AEO
01.2023 - Current
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Trained team members in successful strategies to meet operational and sales targets.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
- Determined required job seeker qualifications for potential interview by reviewing and evaluating resume and application information.
Sales Associate
AEO
09.2022 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Cleaning Professional
Knox Professional Cleaning Services
09.2020 - 02.2022
- Delivered quality customer service to address urgent needs and cleaning requests.
- Used time management and efficient cleaning methods to meet deadlines.
- Used organic-based chemicals to disinfect floors, counters, and furniture.
- Managed and cleaned four commercial buildings.
Cashier
Cambridge Floral
05.2018 - 06.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Secondary Education And Physics
University of Louisville
Louisville, KY05.2026
High School Diploma -
Mora High School
Mora06.2022
Skills
- Retail Operations
- Inventory Management
- Team Supervision
- Training and Mentoring
- Product Sales
- Business Development
Timeline
Hiring and Retail Sales Manager
AEO
01.2023 - Current
Sales Associate
AEO
09.2022 - 01.2023
Cleaning Professional
Knox Professional Cleaning Services
09.2020 - 02.2022
Cashier
Cambridge Floral
05.2018 - 06.2020
Bachelor of Science - Secondary Education And Physics
University of Louisville
High School Diploma -
Mora High School
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