AMELIE JOSEPH
North Miami Beach,FL
Summary
Dedicated professional committed to continuous improvement and growth. Skilled in thriving in fast-paced environments, embracing challenges, and contributing effectively to organizational objectives. Seeking opportunities to apply enthusiasm for growth within a dynamic team environment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Correctional Officer
Everglades Correctional Institute
Miami , FL
12.2017 - 10.2023
- Investigated incidents involving prisoners or staff to determine who was responsible for any violations of policies or procedures.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Reviewed incident reports submitted by subordinates concerning violations of policy or procedure observed during shift changes.
- Transported prisoners between facilities using secure vehicles equipped with restraints.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
SMS International Shores Operation
AAA Parking
Miami , FL
11.2016 - 10.2017
- Verified identification and passports when necessary for international travel.
- Greeted customers and provided assistance with ticketing and boarding procedures.
- Processed payments for tickets using cash registers or POS systems.
- Resolved customer issues to maintain high standards of customer satisfaction.
- Managed incoming calls related to ferry services, schedules and fares as well as complaints from customers.
Security Officer
M2K9
North Miami Beach , FL
01.2016 - 06.2016
- Monitored entrance, facility grounds, and closed circuit feeds
- De-escalated conflict and controlled behavior.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Maintained accurate logs of all security related activities.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
Pharmacy Technician
Parallon Employer LLC
Miami , FL
03.2010 - 05.2012
- Provided specialized pharmaceutical services to improve drug usage and therapeutic outcomes
- Processed high volume of prescription orders with high accuracy.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Monitored inventory levels of commonly used drugs and placed orders when necessary.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Provides guidance for building, maintaining, training and troubleshooting pyxis machines.
Pharmacy Technician
Rx relief
04.2008 - 05.2009
- Ensured compliance with laws and regulations pertaining to the dispensing of drugs.
- Received payment from customers and processed credit card transactions when necessary.
- Provided education materials about medications to patients upon request.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Assisted in training new employees on pharmacy procedures.
Education
Bachelor of Arts - Criminal Justice
01.2015
Associate of Art - Criminal Justice
01.2014
Pharmacy Technician Academic Certificate - Pharmacy
01.2007
High School Diploma -
01.2005
Skills
- Expert mathematician
- Proficient in Microsoft Windows, Word, & Power Point
- Investigation & Analysis
- Data Administration
- Strong interpersonal skills
- Organized & efficient multi-tasker
- Excellent written and oral skills
- Risk Management/Avoidance
- Records Management
- eCW, Mckesson Enterprise Rx
Certification
- 120 Hours on Boarding Program -Training
- Passing abilities test prior To basic recruit training
- Complete the basic recruit training course for correctional officers
- Florida Correctional Officer's Academy
- Everglades correctional institution
- Pass The state officer certification
- 30 hours- Guardian ad litem (GALs)- Training
- Volunteer Guardian for (2018-2020)
- Registered Pharmacy Technician License
- CPR Certified
- Hippa
- OSHA
- HIV/AIDS
- Pharmacology drug use control
- Drug classification administrative aspects of pharmacy
- Pharmaceutical calculations clinical assisting technique
- Drug distribution pharmacy operations
- Computer fundamentals pharmacy formulator
- Pharmaceutical terminology medical records
- Infection controlling billing collection
- Anatomy/ physiology & Pharmacokinetics
- Fundamentals of reading prescriptions
Accomplishments
- Instrumental in the successful launch/opening of the new facility.
- Two-time Officer of the Month Nominee out of more than 1,500 eligible employees.
- Recognized by the Agency, Sergeant, and Divisional Chief with a Certificate for training new officers and newly assigned supervisors in the intake area, work with home detention and work furlough, and overall job knowledge, skills, and professionalism.
Training
Memorial Regional Hospital, Hollywood, FL, Pharmacy Technician Intern, 160
Timeline
Correctional Officer
Everglades Correctional Institute
12.2017 - 10.2023
SMS International Shores Operation
AAA Parking
11.2016 - 10.2017
Security Officer
M2K9
01.2016 - 06.2016
Pharmacy Technician
Parallon Employer LLC
03.2010 - 05.2012
Pharmacy Technician
Rx relief
04.2008 - 05.2009
Bachelor of Arts - Criminal Justice
Associate of Art - Criminal Justice
Pharmacy Technician Academic Certificate - Pharmacy
High School Diploma -
- 120 Hours on Boarding Program -Training
- Passing abilities test prior To basic recruit training
- Complete the basic recruit training course for correctional officers
- Florida Correctional Officer's Academy
- Everglades correctional institution
- Pass The state officer certification
- 30 hours- Guardian ad litem (GALs)- Training
- Volunteer Guardian for (2018-2020)
- Registered Pharmacy Technician License
- CPR Certified
- Hippa
- OSHA
- HIV/AIDS
- Pharmacology drug use control
- Drug classification administrative aspects of pharmacy
- Pharmaceutical calculations clinical assisting technique
- Drug distribution pharmacy operations
- Computer fundamentals pharmacy formulator
- Pharmaceutical terminology medical records
- Infection controlling billing collection
- Anatomy/ physiology & Pharmacokinetics
- Fundamentals of reading prescriptions
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