Amelie Marchant
Clifton
Summary
Dedicated and service-oriented professional eager to contribute to Endeavor Air as a Flight Attendant. Fully autorized to work in the United States and willing to relocate. Committed to upholding the highest standards of safety, professionalism, and customer care while ensuring efficient, on-time operations. Proven ability to thrive in fast-paced environments that demand strong communication skills, adaptability, and meticulous attention to detail. Known for maintaining composure under pressure, resolving concerns with empathy, and fostering positive team dynamics. Prepared to represent Endeavor Air with professionalism and deliver a safe, welcoming experience for every passenger.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Solutions Generalist
Petco
Totowa, NJ
09.2023 - Current
- Deliver exceptional guest service in a fast-paced retail environment, assisting 100+ customers daily
- Address customer concerns with professionalism and empathy, ensuring positive resolutions
- Maintain store safety standards and cleanliness in accordance with company policy
- Perform inventory management and stocking to ensure operational efficiency
- Provide basic animal care while adhering to health and safety protocols
- Collaborate with team members to ensure smooth store operations during peak hours
Bookkeeper
Corrado's Family Affair
Wayne, NJ
05.2020 - 12.2022
- Managed daily cash reconciliation for multiple registers, ensuring 100% accuracy
- Balanced high-volume cash drawers and vaults under strict financial controls
- Prepared daily sales and vendor payment reports with attention to detail
- Coordinated bank deposits and maintained confidential financial records
- Resolved POS malfunctions quickly to minimize operational disruptions
- Supported front-end leadership team in maintaining smooth customer flow
Customer Service Associate
Corrado's Family Affair
Wayne, NJ
08.2019 - 12.2022
- Served as primary point of contact for guest concerns, complaints, and special requests
- Managed high-stress customer interactions while maintaining professionalism and composure
- Supervised cashiers and supported team training initiatives
- Processed vendor deliveries and coordinated catering orders with accuracy
- Maintained a clean, organized, and welcoming service environment
- Handled large cash transactions and sensitive documentation responsibly
Cashier
Corrado's Family Affair
Wayne, NJ
05.2019 - 08.2019
- Processed transactions efficiently in high-volume checkout environment
- Delivered friendly, attentive service to ensure positive guest experiences
- Maintained register accuracy and adhered to company cash-handling policies
- Demonstrated reliability and performance excellence, earning promotion
Education
Bachelor's Degree - Elementary Education
Montclair State University
Montclair, NJ02-2026
High School Diploma - undefined
Wayne Hills High School
Wayne, NJ06-2021
Skills
- Microsoft Word
- Microsoft Excel
- Adaptability in Fast-Paced Environments
- Conflict resolution
- Professional Communication
- Cash Handling
- Customer service
- Multitasking under Pressure
- Safety and Policy Compliance
- Team Collaboration
- Emergency Preparedness Awareness
- Financial Accuracy
- Conflict De-Escalation
- Reliability & Punctuality
- Cultural Sensitivity and Guest Relations
Certification
Driver's License
Timeline
Solutions Generalist
Petco
09.2023 - Current
Bookkeeper
Corrado's Family Affair
05.2020 - 12.2022
Customer Service Associate
Corrado's Family Affair
08.2019 - 12.2022
Cashier
Corrado's Family Affair
05.2019 - 08.2019
High School Diploma - undefined
Wayne Hills High School
Bachelor's Degree - Elementary Education
Montclair State University