Roberto Ruiz
Humble,TX
Summary
Hello, I'm Robert, I'm reliable, energetic, and a resourceful individual. With a bubbly personality, and adaptable to any situation. High school graduate, who volunteers around the community and determined about career growth and opportunities.
Overview
4
4
years of professional experience
Work History
Solutions Generalist
Petco
01.2022 - Current
- Training in Product Knowledge, Animal care, Empower to sell, & Nutrition 101
- Duties included greeting customers and assisting them with any unanswered questions, product knowledge, building a long lasting relationship with the pet & pet parent, using our acronym INTENT to provide exceptional service.
- Meeting personalized goals in basket attachments, vital care core & premium signups, scheduling vetco appointment, and providing information in our dog training services.
- Helping with DC, Overstocked carts, picking items for bopus orders and same-day-delivery.
- Additionally trained using an RF scanner, ship-from-store, animal morning and evening maintenance, cycle counting, and closing procedures
Voluntary Worker
Guy M Sconzo Early College High School - Service
08.2019 - 05.2022
- Service-learning is a teaching and learning strategy that integrates meaningful community service with instruction and reflection to enrich the learning experience, teach civic responsibility and strengthen communities.
- Every single Friday for at least two-three hours I would volunteer at an elementary school in Humble-ISD. I volunteered at Elm Grove Elementary, for a Pre-K Steps+ Class as an assistant teacher, and help around the classroom in anyway possible. Built a long lasting relationship with the staff and students. It was an amazing experience I would never forget, and that’s where my passion grew on becoming a teacher.
Seasonal Worker
Michaels Arts And Crafts
09.2021 - 11.2021
- Worked as a sales floor associate, and cashier, my daily requirement's were to meet with the sales floor supervisor. Greet customers, and assistance them with anything they might need.
- Learned how to use an RF scanner, recovering and detailing each zone I was assigned daily by my supervisor. Keeping the cashier area neat and disinfect the equipment after every customer due to our covid policy.
- informing customers on the floor and while they're checking out about our rewards program and benefits. Assisting them with a step-by-step guide on how to sign-up. Assisting in curbside pick-ups, answering phone calls and by all means putting the customer first.
- Carried out day-to-day duties accurately and efficiently, my accomplishment were that I got the highest amount of rewards sign-ups by my third week there. I was informed by my mangers that I was an exceptional employee, and to keep up the great work.
Sales Associate
Kohl's
07.2021 - 07.2021
- Basic training
- worker the cashier
- I was only there for a while, since I wasn't planning on sticking around during the school year
Education
Associate of Arts - AAT
LoneStar College Kingwood
20000 Kingwood Dr, Kingwood, TX 77339High School Diploma -
Guy M Sconzo Early College High School
9155 Will Clayton Pkwy, Humble, TX 77338High School Diploma -
Atascocita High School
Humble, TX12.2022
Skills
- Loyalty Promotion
- Ability to Lift 40 Pounds
- Retail Metrics and Goals
- Multitasking
- Customer Service
- Creativity
- Team-building & Leadership
- Conflict resolution
- Critical thinking
- Adaptability
- Attention to detail
Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Solutions Generalist
Petco
01.2022 - Current
Seasonal Worker
Michaels Arts And Crafts
09.2021 - 11.2021
Sales Associate
Kohl's
07.2021 - 07.2021
Voluntary Worker
Guy M Sconzo Early College High School - Service
08.2019 - 05.2022
Associate of Arts - AAT
LoneStar College Kingwood
High School Diploma -
Guy M Sconzo Early College High School
High School Diploma -
Atascocita High School