Amely Becerra
Oro Company
Los Angeles,CA
2
Languages
11
years of professional experience
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Work History
Customer Sales Representative
2 Months- Delivered phone consultation covering gold and jewelry product selection, accurate pricing guidance, and product information for customers.
- Monitored product package tracking details during high-volume call support.
- Managed returns and exchanges for sales transactions to maintain policy compliance and service consistency.
- Conducted outbound calls to offer deal and discount options, supporting new-customer sign-ups and revenue generation.
- Processed orders and contacted clients to verify accuracy of order information.
Beauty Consultant
4 Years 1 Month- Advised customers on skincare and makeup products, enhancing their beauty routines and satisfaction.
- Conducted product demonstrations, educating clients on benefits and application techniques, resulting in informed purchasing decisions.
- Maintained inventory levels by monitoring stock and placing orders.
- Trained new staff on customer service standards and product knowledge, ensuring consistent client experiences and service quality.
Experience Associate
4 Years 6 Months- Led team in executing high-quality customer service initiatives, enhancing guest experiences and satisfaction.
- Created training materials for new associates, facilitating consistent knowledge transfer and enhancing operational efficiency.
- Guided junior associates on customer engagement techniques, strengthening collaborative work environment.
- Established best practices for store cleanliness and organization, contributing to a welcoming atmosphere.
Cashier/Server
9 Months- Greeted customers entering store and responded promptly to customer needs.
- Managed cash handling and balanced register at shift end, ensuring accuracy and accountability.
- Managed cash handling and balanced register at end of shifts.
- Greeted customers and addressed their needs to enhance shopping experience.
- Implemented suggestions to improve checkout speed and accuracy, streamlining workflow.
Seasonal Sales Associate
3 Months- Provided exceptional customer service to enhance the shopping experience.
- Managed inventory processes, supporting accurate stock levels for seamless operations.
- Assisted in inventory management, ensuring accurate stock levels.
- Rotated stock and restocked shelves to ensure product availability and maintain store presentation.
Education
No Degree - Criminal Justice
- Completed partial college education with intent to resume and earn degree
High School Diploma - HIGH SCHOOL
Skills
CRM Software
Sales Strategy
Retail Sales
Client support
Retail experience
Microsoft Soft Excel
PowerPoint
Word
Computer Skills
Product Promotions
Reading Comprehension
Active Learning
Detail-oriented
Customer service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
Community Cleanup
Volunteer Work
Gym Workouts
Swimming
Icon
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Timeline
Customer Sales Representative
Oro Company
08.2026 - CurrentRead More
Beauty Consultant
CVS
06.2022 - 07.2026Read More
Experience Associate
American Girl Place
10.2017 - 04.2022Read More
Cashier/Server
Patsy D’Amore’s Pizzeria
01.2017 - 10.2017Read More
Seasonal Sales Associate
Macy's
10.2015 - 01.2016Read More
EDWARD R. ROYBAL LEARNING CENTER
High School Diploma from HIGH SCHOOL
Read More
GLENDALE COMMUNITY COLLEGE
No Degree from Criminal Justice
Read More