Amena Riley

• Monitored progress and documented patient health status changes to keep care team updated.
• Administered medication as directed by physician.
• Supervised daily activities and provided assistance to staff.
• Developed rapport to create safe and trusting environment for care.
• Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
• Minimized injuries to staff or patients through support or restraint to control patient movements.
• Maintained clean, safe and well-organized patient environment.
• Consulted with different healthcare disciplines to offer important mental health support to patients.
• Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
• Provided compassionate and patient-focused care to cultivate well-being.
• Cooked meals and assisted patients with eating tasks to support healthy nutrition.

Provide direct support to individuals experiencing mental health or behavioral challenges in clinical, educational, or residential settings. Assist behavioral health professionals with implementing treatment plans, therapeutic activities, and behavioral interventions. Monitor patient behavior, emotional well-being, and safety while documenting observations and reporting progress to the clinical team. Support clients with daily living activities, coping strategies, and social skills development. Maintain a structured, compassionate, and safe environment while building positive relationships with patients and their families. Collaborate with multidisciplinary staff to promote recovery, stability, and improved mental health outcomes.

• Assisted patients with personal requirements, including keeping spaces clean and helping with grooming.
• Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
• Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
• Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
• Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
• Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
• Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
• Maintained clean, safe and well-organized patient environment.
• Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
• Supervised daily activities and provided assistance when needed.
• Performed basic household chores, including washing floors, washing dishes, vacuuming, garbage disposal and dusting.
• Assisted with general household activities, such as cooking, meal preparation and grocery shopping.

• Displayed merchandise by arranging in appealing and orderly way to boost sales.
• Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
• Approached browsing customers to initiate conversations to determine buying preferences.
• Employed strategic tactics such as cross-selling and upselling to drive sales.
• Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
• Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
• Assisted customers with prompt and polite support in-person and via telephone.
• Maintained clean sales floor and straightened and faced merchandise.
• Generated brand awareness and positive product impressions to increase sales.
• Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
• Up-sold and cross-sold products effectively, driving sales and increasing revenue.

• Transported merchandise to sales floor and restocked shelves, racks and bins.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Inspected merchandise for quality and arranged proper display location on floor.

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• Answered customer questions regarding store merchandise, department information and pricing.
• Maintained neat and clean work areas for professional appeal.
• Greeted, serviced and thanked all customers.
• Created attractive displays to promote items.