Amer Alshariti
Detroit,MI
Summary
Experienced general supervisor with over 6 years of experience in supply chain. Excellent reputation for resolving problems and improving customer satisfaction. Experienced supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
6
6
years of professional experience
1
1
Certification
Work History
General Supervisor
Hollingsworth Logistics
11.2019 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Worked with management team to implement proper division of responsibilities.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Monitored workshop work flow for over 45 employees.
- Sustained outstanding performance by consistently achieving performance metrics above 99%, and successfully achieved 100% performance metrics for the fourth consecutive month, showcasing consistency and dedication.
- Successfully managed inventory operations, optimizing stock levels, and implementing efficient tracking systems to ensure accurate inventory control and timely replenishment.
- Managed and optimized work schedules while consistently generating comprehensive aging reports to enhance operational efficiency and informed decision-making.
Shipping Supervisor
Hollingsworth Logistics
03.2018 - 11.2019
- Inspected loading operations for improvements in efficiency and safety.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes and methods to minimize costs and enhance schedules.
- Managed shipping and receiving activities for company with 80 orders processed daily
- Maintained positive relationships with representatives of UPS, FedEX, USPS and transpiration companies
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Shipping & Consolidation Clerk
Hollingsworth Logistics
02.2017 - 03.2018
- Checked shipments against paperwork and signed documents.
- Scheduled pickups and deliveries to maintain smooth operations.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Updated database with changes in carrier status.
Education
Currently Study - Cybersecurity
Henry Ford College
Dearborn, MI01.2025
Skills
- SAP expertise (6 years experience)
- TN3270 - MMP Ford system (4 years experience)
- Supply chain distribution
- Microsoft Office
- Shipping and receiving
- Quality Inspection and Control
- Distribution and warehousing
- Problem-Solving
- Multitasking Abilities
- Production planning
- Operation supervision
- Inventory Management
Certification
- Certified The Bits and Bytes of Computer Networking , Google - November 20, 2022
- Certified Technical Support Fundamentals. Google September 2022
- Certified Operating systems and you: Becoming a power user, Google - February 2023
- Certified CCNAv7: Introduction to Networks, Cisco - March 2023
Languages
Arabic
English
Timeline
General Supervisor
Hollingsworth Logistics
11.2019 - Current
Shipping Supervisor
Hollingsworth Logistics
03.2018 - 11.2019
Shipping & Consolidation Clerk
Hollingsworth Logistics
02.2017 - 03.2018
Currently Study - Cybersecurity
Henry Ford College
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