America Ayon
San Jose,CA
Summary
Dedicated Skin Consultant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
8
8
years of professional experience
Work History
Lead Skin Therapist
ECBS
Los Gatos, CA
12.2023 - Current
- Trained new technicians in advanced skin care techniques, ensuring consistency in service quality across the team.
- Conducted in-depth consultations with clients to identify skin concerns and tailor treatments accordingly, leading to high client satisfaction rates.
- Developed customized treatment plans for clients, resulting in optimal skin health and improved appearance.
- Boosted sales revenue by developing and implementing strategic sales plans tailored to client needs.
- Maintained detailed records of client visits and progress notes, allowing for accurate tracking of treatment efficacy over time.
- Became overall sales leader by implementing effective sales strategies and techniques to clients, and surpassing sales goals.
Office Clerk
Plum Orchard Apartments
San Jose, CA
08.2019 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Maintained and updated office records, both digital and physical using Microsoft Office software.
- Maximized efficiency within the office by training, guiding and ensuring all company requirements are always followed.
Administrative Assistant
Rosa Dental
San Jose, CA
11.2016 - 07.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled client appointments for staff teams.
- Optimized workflow by maintaining a clean and organized work space.
- Mastery in Dentrix Software, with 2+ years experience.
Education
Esthetics
San Francisco Institute of Esthetics And Cosmetology
San Francisco, CA09.2023
Skills
- Dentrix Proficiency
- Mastery in Bio Therapeutic technology
- Microdermabrasion
- Skin Analysis
- Client Consultation
- Chemical Facial Peels
- Sales expertise
- Advanced Sales Methodologies
Languages
English
Professional
Spanish
Professional
Timeline
Lead Skin Therapist
ECBS
12.2023 - Current
Office Clerk
Plum Orchard Apartments
08.2019 - Current
Administrative Assistant
Rosa Dental
11.2016 - 07.2019
Esthetics
San Francisco Institute of Esthetics And Cosmetology