America Chavez
Ceres,CA
Summary
Motivated individual with a strong background in customer service and collaboration. Known for resilience and patience, consistently delivering exceptional service and supporting team efficiency in high-pressure situations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Fast Food Worker
Jersey Mike's Subs
Modesto, CA
04.2026 - Current
- Prepared and assembled subs according to customer specifications.
- Maintained cleanliness and organization of workstations and dining areas.
- Operated cash register, processed transactions, and handled customer inquiries.
- Collaborated with team members to ensure efficient service during peak hours.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
Sales Associate
Victoria Secret
Modesto, CA
04.2025 - 09.2025
- Assisted customers in selecting products, providing personalized recommendations to enhance shopping experience.
- Collaborated with team members to achieve sales targets and improve overall store performance.
- Maintained visual merchandising standards, ensuring displays were appealing and aligned with brand guidelines.
- Educated customers on product features, benefits, and promotions to boost sales conversions.
Associate
In-N-Out Burger
Ceres, CA
06.2024 - 01.2025
- Provided exceptional customer service by efficiently processing orders and addressing customer inquiries.
- Maintained cleanliness and organization of workstations to ensure compliance with health and safety standards.
- Adapted quickly to fast-paced environments while ensuring accuracy in order preparation and delivery.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Collaborated with team members to prepare food items, adhering to established quality guidelines.
Education
Associate of Science - Criminology
Institute of Technology
Clovis, CA12.2026
High School Diploma -
Argus High School
Ceres, CA06.2023
Skills
- Customer service
- Positive attitude and enthusiasm
- Efficient service delivery
- Patience and empathy
- Engaging personality
- Stress tolerance and resilience
- Accustomed to shift work
- Customer response
Certification
- Emergency Medical Responder (EMR)
- CPR/BLS
- Disaster Management and certificates from the Federal Emergency Management Agency (FEMA)
- Food Handler Certified
Timeline
Fast Food Worker
Jersey Mike's Subs
04.2026 - Current
Sales Associate
Victoria Secret
04.2025 - 09.2025
Associate
In-N-Out Burger
06.2024 - 01.2025
Associate of Science - Criminology
Institute of Technology
High School Diploma -
Argus High School