America Cota
Denver,CO
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Case Supervisor
Colorado parenting visits
Denver, CO
08.2022 - Current
- Provided direct services such as crisis intervention, assessment of safety, case management, advocacy and referral for community resources.
- Conducted home visits to assess client's living environment and ensure their well-being.
- Facilitated meetings between clients and other involved parties such as family members or government agencies.
Support Services
18th Judicial District Probation Department
Centennial , CO
06.2022 - Current
- Provided administrative support to staff members, including scheduling meetings and managing calendars.
- Responded to customer inquiries in a timely manner and provided accurate information.
- Organized filing systems and maintained confidential files in accordance with company policies.
- Greeted visitors upon arrival at the office, directed them to appropriate personnel, and answered general questions about the organization.
- Composed emails, memos, letters, faxes, and other correspondence according to established guidelines.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Set up and maintained paper and electronic filing systems for records, correspondence and other material.
Phlebotomist
Quest Diagostics
Denver, CO
02.2022 - 06.2022
- Provided assistance to clinical staff during patient visits.
- Performed venipuncture and other blood collection procedures according to established standards.
- Documented patient information into electronic medical records system.
- Labeled blood vials with critical information like time of collection, date and patient name.
Education
Bachelor of Science - Criminal Justice
Metropolitan State University of Denver
Denver, CO12-2025
Skills
- Creativity and Innovation
- Client Relationship Building
- Meeting facilitation
- Case Documentation
- Technical knowledge
- Workload Management
- Professionalism and Integrity
- Problem-solving abilities
- Effective Communication
- Fluent Bilingualism
Languages
Spanish
Native/ Bilingual
Timeline
Case Supervisor
Colorado parenting visits
08.2022 - Current
Support Services
18th Judicial District Probation Department
06.2022 - Current
Phlebotomist
Quest Diagostics
02.2022 - 06.2022
Bachelor of Science - Criminal Justice
Metropolitan State University of Denver