America Espinosa

• Coordinated logistics for fundraising events and donor site visits, including scheduling, vendor management, material preparation, and post-event reporting, ensuring seamless execution and donor satisfaction.
• Supported the launch of the Amazing May campaign, successfully coordinating over 70 participating restaurants and overseeing the distribution of branded materials.
• Contributed to the Steering Hope initiative, collaborating with 11 dealerships and 4 car washes; managed the preparation and shipping of branded materials to participants.
• Led 3–4 hospital tours monthly for prospective donors, showcasing key hospital initiatives and impact, enhancing donor engagement and support.
• Supported stewardship strategies, identifying new sponsorship and in-kind donation opportunities, resulting in increased donor involvement.
• Ensured accurate and timely CRM tracking of donor engagement, proposals, and revenue activity, maintaining up-to-date records for effective relationship management.

• Facilitated onboarding for 15–35 new hires weekly, ensuring compliance with organizational and regulatory requirements, and enhancing new hire experience.
• Collaborated with hiring managers to align onboarding processes with departmental needs, improving role-specific integration.
• Directed Voyager system implementation for onboarding, providing training and guidance across the team, streamlining the onboarding process.
• Recruited and onboarded fellows for the Mark Wallace 2023 and 2024 Fellowship Program, contributing to program success.

(Department being outsourced)

• Served as the primary contact for over 45,000 employees, efficiently resolving HR inquiries through a case management system, ensuring timely and accurate responses.
• Collaborated with vendors and internal departments to address and resolve benefits, payroll, and compliance issues, enhancing operational efficiency and employee satisfaction.

• Managed HR data for 10 restaurant locations across Houston, Dallas, and San Antonio, ensuring accurate and up-to-date employee records.
• Oversaw compliance processes, including I-9 verification, W-4 documentation, and immigration records, maintaining adherence to federal and state regulations.
• Collaborated with management to streamline HR data reporting and employee onboarding processes, enhancing efficiency and consistency across locations.