Summary
Overview
Work History
Education
Skills
Timeline
Generic

America Gracia

Houston,TX

Summary

I am looking for a long term opportunity on Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Highly-motivated employee with desire to take on new challenges,Strong work ethic, adaptability, and exceptional interpersonal skills.

Overview

3
3
years of professional experience

Work History

HR Assistant

K Force
Houston, TX
05.2021 - 07.2021
  • Organized and maintained personnel records including new hire paperwork and changes to employment status.
  • Compiled employee records such as personal information, attendance, benefits, performance reviews, and terminations.
  • Handled sensitive and confidential employee information with complete discretion.
  • Processed employee status changes, keeping human resources systems and employee records up to date.

Sales Associate

Cricket Wireless
Houston, TX
06.2020 - 07.2020
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Worked with fellow sales team members to achieve group targets.
  • Provided accurate information about products, prices and services.
  • Maintained cleanliness of store environment including floors, windows, displays.

Cashier

Tutti Fruitti Frozen Yogurt
Houston, TX
07.2018 - 02.2020
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Counted and balanced cash drawer daily.
  • Closing Shift

Education

High School Diploma -

North Forest High School
Houston, TX
06-2019

Skills

  • Team Player
  • Bilingual English/ Spanish
  • Customer Service
  • Cash Handling
  • Time Management Skills
  • Inventory Control
  • Critical Thinking
  • Microsoft Outlook
  • Multi-tasking
  • Data Entry

Timeline

HR Assistant

K Force
05.2021 - 07.2021

Sales Associate

Cricket Wireless
06.2020 - 07.2020

Cashier

Tutti Fruitti Frozen Yogurt
07.2018 - 02.2020

High School Diploma -

North Forest High School

Similar Profiles

CREATE PROFILE
America Gracia