America Hernandez
Atlanta,GA
Summary
Motivated college student working towards a nursing degree. A hardworking and resourceful individual commended for first-rate collaboration, organizational and time management abilities. Along with experience in the food industry. Team Leader in directing activities in escalated settings. Talented at developing strategies, setting goals, and training employees. First-class problem solver with excellent interpersonal skills.
Overview
6
6
years of professional experience
Work History
Patient Care Coordinator
Longstreet Clinic
Gainesville, GA
03.2023 - Current
- Maintained confidentiality of patient data and condition to safeguard health information.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Provided support and guidance to patients and families to navigate healthcare systems.
- Worked with patients to schedule tests and procedures.
- Translated conversations to patients from English to Spanish.
Server
Longhorn Steakhouse
Gainesville, GA
07.2022 - Current
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Summer Tutor
Boys And Girls Club
Gainesville, GA
05.2023 - 07.2023
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided homework assistance using specific curriculum and materials.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Created tailored lesson plans and study guides to teach and assist students in area of study.
- Taught students remotely using online video chat platform and other delivery channels.
Unpaid Intern
Longstreet Clinic
Gainesville, GA
10.2022 - 05.2023
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Worked alongside experienced nursing professionals to learn new procedures.
- Observed and recorded patient conditions by assessing vitals.
Ice Cream Maker
Frozo
Gainesville, GA
07.2018 - 10.2022
- Introduced new menu items, sundae toppings, and cone varieties to encourage upselling and add-on purchases.
- Stored food properly by adhering to food safety policies and procedures.
- Discarded expired food items and disposed of waste for hygienic food preparation environments.
Education
Some College (No Degree) - Nursing
Georgia State University
Atlanta, GAHigh School Diploma -
Chestatee High School
Gainesville, GASkills
- Group tutoring
- Writing tutoring
- Multitasking ability
- Proficient with Epic Systems
- HIPAA Compliance
- Patient Relations
- Creative Problem-Solving
Affiliations
- Hiker
- Book enthusiast
- Gardening
- Baking
Languages
English
Professional
Spanish
Professional
Volunteer
- Multiple Sclerosis Walk 2024
- Backpack Love
- Toys for Tots
- Special Needs Volunteer
Timeline
Summer Tutor
Boys And Girls Club
05.2023 - 07.2023
Patient Care Coordinator
Longstreet Clinic
03.2023 - Current
Unpaid Intern
Longstreet Clinic
10.2022 - 05.2023
Server
Longhorn Steakhouse
07.2022 - Current
Ice Cream Maker
Frozo
07.2018 - 10.2022
Some College (No Degree) - Nursing
Georgia State University
High School Diploma -
Chestatee High School
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