Summary
Work History
Education
Skills
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America Hernandez

Medical Assistant
San Antonio,TX

Summary

Dynamic Medical Assistant with extensive experience at Primary Allergy Associates, skilled in HIPAA compliance and patient scheduling. Proven ability to enhance patient care through effective communication and meticulous management of electronic health records. A reliable team player dedicated to optimizing clinic workflows and improving health outcomes.

Work History

Medical Assistant for Allergy

Primary Allergy Associates
07.2020 - 08.2025
  • Administered allergy testing and immunotherapy procedures to optimize patient care.
  • Assisted in patient intake, ensuring accurate documentation and efficient appointment scheduling.
  • Educated patients on allergy management strategies and medication usage to improve health outcomes.
  • Collaborated with healthcare team to streamline workflows and enhance patient experience.
  • Monitored inventory levels for medical supplies, facilitating timely replenishment and cost efficiency.
  • Implemented best practices for maintaining electronic health records, ensuring data accuracy and compliance.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.

Medical Assistant for Dermatology

Ross Dermatology
08.2015 - 07.2020
  • Assisted in patient intake and documentation, ensuring accurate medical histories.
  • Managed appointment scheduling, optimizing clinic workflow and patient access.
  • Supported dermatological procedures by preparing instruments and maintaining sterile environments.
  • Educated patients on post-procedure care, enhancing compliance with treatment plans.
  • Trained and mentored junior staff on best practices in patient care and safety protocols.
  • Collaborated with healthcare providers to streamline communication and enhance patient outcomes.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.

Medical Assistant

San Lucas Surgical Surgery
01.2019 - 07.2019
  • Conducted patient intake and assessed vital signs to ensure accurate medical records.
  • Assisted surgeons during procedures by preparing instruments and maintaining sterile field protocols.
  • Educated patients on post-operative care and medication instructions for optimal recovery outcomes.
  • Managed electronic health records system, ensuring timely updates and accuracy of patient information.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

Education

Associate of Science - Medical Assistant

Sanford Brown Us
San Antonio, TX
08-2015

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Vital sign monitoring
  • EMR / EHR
  • Data entry
  • Reliable team player
  • CPR
America HernandezMedical Assistant