Alicia Baumgartner
Houston
Summary
Motivated and detail-oriented entry-level Office Assistant with strong organizational skills, excellent communication, and a calm, professional presence. Quick learner with a positive attitude who excels in supporting daily office operations, managing schedules, and assisting customers and staff. Committed to reliability, teamwork, and providing friendly, efficient administrative support.
Overview
14
14
years of professional experience
Work History
Medical Assistant
Allergy and Ent Associates
08.2023 - 12.2023
- Assisted in patient intake procedures, ensuring accurate information collection and efficient workflow.
- Prepared examination rooms, maintaining cleanliness and organization for optimal patient care.
- Supported physicians during allergy testing, documenting results and patient reactions accurately.
- Scheduled patient appointments, managing calendar effectively to minimize wait times.
Medical Assistant
Addison Group
02.2020 - 08.2023
- Worked for temp staffing agency in medical offices. Answered phones, filed charts, patient documentation, assisted the providers with patients.
- Did labwork such as drawing blood, injections, checking in/checking out patients, taking payments, calling and verifying health insurance.
- Provided patient care and customer service. Traveled to different locations where help is needed.
- Implemented electronic health record updates, ensuring data accuracy and compliance with regulations.
Server
Star Pizza
07.2016 - 02.2020
- Delivered exceptional customer service in fast-paced dining environment.
- Processed customer orders accurately using point-of-sale system.
- Trained new staff on menu items, service standards, and operational procedures.
- Collaborated with kitchen staff to ensure timely food delivery and presentation.
Restaurant Server
Katz Deli and Bar
05.2010 - 07.2016
- Delivered exceptional service to enhance guest satisfaction and repeat business.
- Managed multiple tables efficiently during peak hours to ensure timely food and beverage service.
- Trained new servers on menu details, service standards, and operational procedures.
- Collaborated with kitchen staff to synchronize orders and maintain quality of service.
Education
High School Diploma -
Katy High School
Katy, TXAssociate of Applied Science - Dental Hygiene
Houston Community College
Houston, TXSkills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
Timeline
Medical Assistant
Allergy and Ent Associates
08.2023 - 12.2023
Medical Assistant
Addison Group
02.2020 - 08.2023
Server
Star Pizza
07.2016 - 02.2020
Restaurant Server
Katz Deli and Bar
05.2010 - 07.2016
High School Diploma -
Katy High School
Associate of Applied Science - Dental Hygiene
Houston Community College