America Morales
Stockton,CA
Summary
Experienced with customer service, product knowledge, and sales techniques. Utilizes effective communication and problem solving skills to assist customers and improve satisfaction. Knowledge of inventory processes and teamwork dynamics for efficient store operations.
Overview
4
4
years of professional experience
Work History
CNA
Clearwater Healthcare Center
02.2024 - 12.2025
- Assisted patients with daily living activities to promote comfort and independence.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness in patient areas, adhering to infection control protocols.
- Documented patient care accurately in electronic health records for continuity of care.
Package Handler
FedEx Ground
05.2023 - 01.2024
- Executed efficient loading and unloading of packages to optimize daily operational workflows.
- Organized and categorized packages according to size, weight, and destination specifications.
- Managed operation of material handling equipment to enhance package transport efficiency within facility.
Retail Sales Associate
AutoZone
05.2022 - 02.2023
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained accurate inventory levels through regular stock checks and replenishment.
- Processed sales transactions efficiently using point-of-sale systems.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
High School Diploma -
Franklin High School
Stockton, CA05.2021
Skills
- Multitasking and organization
- Team collaboration
- Critical thinking
Languages
Spanish
Native or Bilingual
Timeline
CNA
Clearwater Healthcare Center
02.2024 - 12.2025
Package Handler
FedEx Ground
05.2023 - 01.2024
Retail Sales Associate
AutoZone
05.2022 - 02.2023
High School Diploma -
Franklin High School