Summary
Overview
Work History
Education
Skills
References
Volunteer Experience
Timeline
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America Steelers Nerva

424 First Avenue , Winterhaven,CA

Summary

Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations. Experienced communication skills consistently maintains detailed logs of important events. Trustworthy and committed to honest interactions with supervisors, employees and patients.

Overview

15
15
years of professional experience

Work History

Security Guard GS5 Step 3

Indian Health Service
Winterhaven, CA
01.2024 - Current
  • Full time 40 hours a week
  • Monitored security footage and patrolled areas to remain aware of unusual activity.
  • Detected and recorded suspicious employee activities.
    Produced access cards to employees for doors in the facility.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
  • Monitored access control systems and key code records for suspicious activities.
  • Secured personnel and premises by inspecting buildings and patrolling property.

Security Guard

Deployed Services
Yuma, AZ
05.2023 - Current
  • Maintained safe and clean atmosphere, contacting appropriate staff to handle spills or incidents.
  • Alerted supervisor of repair needs and building concerns.
  • Observed detainees to quickly address potential security situations and avoid disruption in the unit.
  • Detected emergency situations through keen listening and close observation to appropriately advise federal agents on site.
  • Supervised property entrances and exits and monitored employee safety.
  • Adhered to daily patrol schedules to support consistent security presence throughout property.
  • Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
  • Maintained high levels of alertness throughout shifts.
  • Provided friendly and professional assistance to employees and visitors.

Security Guard - GS4 Step 4

Indian Health Service- Ft. Yuma Unit
Winterhaven, CA
10.2021 - 05.2023
  • Full time 40 hours a week
  • Monitored security footage and patrolled areas to remain aware of unusual activity.
  • Detected and recorded suspicious employee activities.
  • Produced access cards to employees for doors in the facility.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
  • Monitored access control systems and key code records for suspicious activities.
  • Secured personnel and premises by inspecting buildings and patrolling property.

Security Supervisor

Quechan Tribe
Winterhaven, CA
08.2019 - 10.2022
  • Full time 50 hours a week
  • Followed established security and safety procedures and posted orders to include enforcement of department policies and regulations.
  • Responded to alarms and disturbances to maintain safety.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Triaged problems quickly and provided precise and clear information.
  • Acted as first-responder for medical emergencies, incoming calls prior to arrival of paramedics and law enforcement.
  • Worked with tribal and county law enforcement agents to apprehend suspicious individuals.
  • Patrol and secured tribal buildings/property, local subdivisions and reservation area to prevent intrusion.
  • Trained new security officers on safety protocols and company standards.
  • Recruited and managed competent personnel to handle security needs and maintain adequate coverage.
  • Set and managed security policies covering operations.
  • Managed weekly payroll duties and submitted data to payroll contractor.
  • Documented unplanned absences and time-card errors.
  • Coordinated with HR teams to track and report on attendance.
  • Monitored risk assessments and assessed validity using industry-specific methods.
  • Performed quantitative analysis to measure the magnitude of potential risks.

Patient Access Representative

Yuma Regional Medical Center ED
Yuma, AZ
08.2018 - 06.2019
  • Full time 40 hours a week
  • Verified demographics and insurance information to register patients in computer system.
  • Organized and maintained records by updating and obtaining both personal and financial information from patients.
  • Obtained necessary signatures for privacy laws and consent for treatment.
  • Trained facility volunteers on guest relations procedures and patients' rights.
  • Called insurance companies and verified patient coverage.
  • Assembled registration paperwork and placed identification bands on patient.
  • Applied knowledge of payer requirements and utilized on-line eligibility systems to verify patient coverage and policy limitations.
  • Responded to patient concerns and inquiries professionally and efficiently.

Team Leader

Firehouse Subs
Yuma, AZ
09.2016 - 03.2018
  • Part time 30 hours a week
  • Delivered superior customer service focused on quality and meeting customer needs.
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Used POS system and cash register to receive payments by cash, check, credit card and voucher.
  • Trained sandwich artists to apply attention to detail and commitment to quality.
  • Conducted random audits on inventory levels to uncover variances between reported count and actual count.
  • Performed food preparation tasks by making salads, brewing coffee and tea, cutting vegetables and slicing meats.
  • Delegated daily tasks to team members to optimize group productivity.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Assigned projects and distributed tasks to team members as per area of expertise.

Cadet Captain

Winterhaven Fire Department
Winterhaven, CA
03.2010 - 06.2016
  • Volunteer 40 hours a week
  • Responded directly to residential and business emergency situations to serve community.
  • Responded to fire and safety-related emergency calls in local area.
  • Performed firefighting, emergency response, rescue and medical aid duties.
  • Tested and inspected tools, equipment and gear to maintain readiness for different fire scenarios.
  • Attended trainings to maintain wealth of knowledge in firefighting techniques and suppression methods, enabling quick decision making during actual emergencies.
  • Completed training courses in FEMA NIMS to build understanding of the National Emergency Management System.
  • Coordinator of the fire cadet program within the department.

Education

Certificate - OSHA 511 General Industry

University of California - San Diego
La Jolla, CA
07-2024

Basic Life Support Certification
Winterhaven, CA
07-2024

Certificate - Emergency Management

FEMA ICS 300 & 400
Yuma, AZ
04-2024

State License -

Arizona DPS Guard Card
Yuma, AZ
11-2023

High School Diploma -

Cibola High School
Yuma, AZ
05.2017

Certificate - Emergency Management

FEMA NIMS 100, 200, 700 & 800
Yuma, AZ
04-2010

Skills

  • Communication
  • Multitasking
  • Critical thinking
  • Reliable and trustworthy
  • Training & Development
  • Customer service
  • Clerical
  • Working collaboratively

References

  • William Beller, Federal Air Marshal Supervisor 954-980-3185
  • Sergeant James Jackson, Quechan Police/ Security Supervisor 928-210-1364
  • Cody Hartt, Former IHS Security Director 760-572-4699
  • Oscar Ramirez, Former Winterhaven Fire Chief 909-767-7078

Volunteer Experience

Yuma Regional Medical Center ER Volunteer - September 2015 to February 2017

Quechan Events Committee Member - October 2017 to October 2018

Quechan Police Department Ride Along - March 2018 to August 2019

Miss Quechan Nation - October 2019 to January 2022

Quechan Pageant Committee Member - February 2024 to current

Timeline

Security Guard GS5 Step 3

Indian Health Service
01.2024 - Current

Security Guard

Deployed Services
05.2023 - Current

Security Guard - GS4 Step 4

Indian Health Service- Ft. Yuma Unit
10.2021 - 05.2023

Security Supervisor

Quechan Tribe
08.2019 - 10.2022

Patient Access Representative

Yuma Regional Medical Center ED
08.2018 - 06.2019

Team Leader

Firehouse Subs
09.2016 - 03.2018

Cadet Captain

Winterhaven Fire Department
03.2010 - 06.2016

Certificate - OSHA 511 General Industry

University of California - San Diego

Basic Life Support Certification

Certificate - Emergency Management

FEMA ICS 300 & 400

State License -

Arizona DPS Guard Card

High School Diploma -

Cibola High School

Certificate - Emergency Management

FEMA NIMS 100, 200, 700 & 800
America Steelers Nerva