Chevin Dockins
McKinney,TX
Summary
Dedicated professional with experience in IT support, customer service, and security operations. Skilled in troubleshooting, diagnostics, and communication, with proven ability to resolve issues quickly and maintain safety in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Level 3 Security Guard
Sunstates Security
05.2022 - Current
- Maintain safety and security of personnel and property.
- Conduct patrols, monitor surveillance systems, and respond to incidents.
- Enforce company policies and prepare detailed incident reports.
Computer Technician
Trox
03.2020 - 12.2020
- Diagnosed and repaired hardware failures, replacing non-functional components.
- Installed and configured systems and peripherals for corporate users.
- Performed preventative maintenance and system audits to minimize downtime.
Grocery Shopper
Walmart
06.2015 - 08.2019
- Ensured proper storage of perishable items during transportation, minimizing spoilage or damage risks.
- Maintained an organized and systematic approach to shopping, resulting in fewer errors and higher accuracy.
- Enhanced customer satisfaction by efficiently fulfilling grocery orders and ensuring product quality.
- Prioritized order processing based on urgency, optimizing workflow to accommodate same-day deliveries.
Sales Consultant
OfficeMax
07.2013 - 01.2015
- Specialized in computer sales, providing consultative solutions based on customer needs.
- Conducted on-site product demonstrations, highlighting features and addressing technical questions.
- Trained team members on computer hardware and accessories to improve overall sales expertise.
- Consistently exceeded sales quotas by building strong customer relationships and recommending tailored tech solutions.
Education
Associate of Science - Computer Science
Paris Junior College
Paris, TX12.2014
High School Diploma -
Lakeview Centennial
Garland, TX06.2011
Skills
- Computer Sales & Customer Consultation
- Troubleshooting Diagnostics
- Help Desk & Remote Support
- Workplace safety
- Patrolling
- Security camera monitoring
- Verbal and written communication
Timeline
Level 3 Security Guard
Sunstates Security
05.2022 - Current
Computer Technician
Trox
03.2020 - 12.2020
Grocery Shopper
Walmart
06.2015 - 08.2019
Sales Consultant
OfficeMax
07.2013 - 01.2015
Associate of Science - Computer Science
Paris Junior College
High School Diploma -
Lakeview Centennial
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