America Ortiz
Alsip,IL
Summary
Dynamic Supervisor with a proven track record at Executive Mailing Service, enhancing team productivity through effective workflow organization and strong leadership. Skilled in employee training and performance management, I successfully improved customer satisfaction by addressing concerns promptly and implementing efficient processes. Committed to fostering a high-performing team environment.
Overview
12
12
years of professional experience
Work History
Supervisor
Executive Mailing Service
10.2013 - 06.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Machine Operator
La Costeñita
01.2012 - 05.2013
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Education
High School Diploma -
CECyTEM Coacalco
Estado De Mexico06-2001
Skills
- Team leadership
- Workflow organization
- Performance management
- Employee training
Timeline
Supervisor
Executive Mailing Service
10.2013 - 06.2024
Machine Operator
La Costeñita
01.2012 - 05.2013
High School Diploma -
CECyTEM Coacalco
Similar Profiles
Laura CastellanosLaura Castellanos
Direct Mail Programmer at Executive Mailing ServiceDirect Mail Programmer at Executive Mailing Service
Dawn SchickDawn Schick
Customer Service Representative at Executive Mailing Services, LLCCustomer Service Representative at Executive Mailing Services, LLC
Ameca MasseyAmeca Massey
Operational Trainer at Global Mailing ServiceOperational Trainer at Global Mailing Service