America Velasco
Carbon Hill,IL
Summary
Proven leader and efficient communicator, adept in time management and task prioritization. Skilled in electric pallet jack/forklift operation and known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
Work History
Receiving Clerk
Costco Warehouse
10.2023 - Current
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Ensured timely delivery of materials to appropriate departments, contributing to smooth operations throughout the company.
- Utilized electric pallet jack or forklift to load/unload, transport, and store goods.
- Boosted customer satisfaction by diligently inspecting all received merchandise for damages or defects before distribution.
- Improved warehouse efficiency by accurately receiving, processing, and organizing incoming shipments.
- Supported warehouse operations by assisting with picking, packing, and loading orders as needed during peak periods.
Resident Assistant
Gardens at Park Pointe
10.2022 - 11.2023
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Maintained clean, safe, and well-organized patient environment.
- Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
- Improved resident satisfaction with prompt and empathetic resolution of conflicts and concerns.
Restaurant Hostess
Sherwood Oaks
08.2022 - 08.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
Shift Lead
Dairy Queen
10.2021 - 11.2022
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Kept employees operating productively and working on task to meet business and customer needs.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
Education
High School Diploma -
Coal City High School
Coal City 05.2023
Skills
- Teamwork and cooperation
- Safety and compliance
- Forklift operation
- Electric pallet jack operation
- Punctual and reliable
- Self-motivated and independent
- Time management
- Effective communication
- Task prioritization
- Product knowledge
Timeline
Receiving Clerk
Costco Warehouse
10.2023 - Current
Resident Assistant
Gardens at Park Pointe
10.2022 - 11.2023
Restaurant Hostess
Sherwood Oaks
08.2022 - 08.2023
Shift Lead
Dairy Queen
10.2021 - 11.2022
High School Diploma -
Coal City High School
Similar Profiles
Saman RahimiSaman Rahimi
Cashier at Costco WarehouseCashier at Costco Warehouse
Sonia SommerfeltSonia Sommerfelt
AM Merchandise Stocker at Costco WarehouseAM Merchandise Stocker at Costco Warehouse
Rosa VallejoRosa Vallejo
Warehouse Stocker at Costco WarehouseWarehouse Stocker at Costco Warehouse