Victoria Mejia

• Performed daily cycle counts to ensure accuracy of inventory records.
• Ensured timely processing of receipts into ERP system.
• Provided assistance in physical inventories as requested by management team members.
• Completed necessary paperwork including packing slips, bills of lading, receiving reports. accurately and on time.
• Unloaded delivery trucks, containers, and pallets using hand truck, forklifts or other equipment as needed.
• Prepared outbound shipments ensuring accurate labeling, packaging, weight calculations, shipping charges .
• Received incoming shipments and checked for accuracy of items and quantity against invoices and purchase orders.
• Maintained accurate records of incoming deliveries according to established procedures.
• Inspected delivered items for damage or defects; returned unacceptable items to vendor immediately.
• Operated forklifts, power jacks and other motorized equipment to locate and transport material.
• Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.
• Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
• Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
• Managed communication between vendors, transportation companies and internal departments concerning delivery status updates.
• Unloaded trucks manually or using a hand truck or dolly when necessary.
• Work with excel to update current receiving status.
• Send emails to planning & Vendor.
• Use powerhouse to check on shipments,look up an item,look up PO’s for certain orders of shipment.
• Acumen to cubi scan items

• Operated powered industrial vehicles safely including but not limited to forklift, reach truck and cherry picker.
• Communicated effectively with team members regarding order status updates.
• Loaded, unloaded materials onto, off of delivery vehicles using pallet jacks or other material handling equipment.
• Collaborated with team members in order picking processes ensuring efficient workflow.
• Maintained cleanliness of warehouse areas by sweeping floors, emptying trash cans and organizing shelves.
• Received and processed customer orders for merchandise in a timely manner.
• Reported any damaged or defective items immediately to supervisor for further investigation.
• Inspected product quality prior to packing and shipping out orders.
• Utilized RF scanners to scan products accurately and efficiently.
• Verified accuracy of items picked, packed and shipped to customers.
• Labeled boxes and placed in outbound collection areas.
• Updated inventory records after item retrieval.
• Operated pallet jacks and forklifts to move large orders.
• Packaged fragile items with protective padding to prevent damages during shipments.
• Pulled and packed product using various tools and equipment to meet order goals.
• Packed orders securely for shipment, ensuring accuracy and quality.
• Ensured proper labeling of products for easy identification.
• Isolated damaged items to predefined marked area to report to supervisors.
• Inspected products for damage or defects before packing.
• Utilized hand-held scanners to track inventory and locate products.
• Assisted in training new pickers on warehouse procedures.
• Fulfilled orders quickly to accomplish challenging daily objectives.
• Prioritized urgent orders to meet shipping deadlines.
• Picked up heavy objects using proper lifting techniques to avoid personal injuries.

• Itemized clothes into categories like description wether it was a shirt, blouse, knit.
• Worked at standing for long hours and working with computers in order to categorize the clothing.
• Used measurement tools to measure the length, waist, & chest of clothing.
• Packaged many customers orders and placed them in the conveyor belt.
• Reviewed packing slips and other documentation to properly box requested items for shipment.
• Assembled customer orders from stock and packed items in boxes.
• Inspected orders for accuracy by carefully reviewing products, packaging and labeling.
• Identified markets for designs based on age, gender and lifestyles.

My position as a stower, i was responsible for operating a forklift. I would transport large shoe boxes into a designated cage. Using a pallet jack to wrap, sort, stock and pack orders to a trailer truck for fulfillment orders to be shipped.

• Used handheld scanner to sort products onto appropriate shelves daily.
• Cleared debris and emptied carts from work area frequently to maximize productivity and maintain safety.
• Arranged incoming and outgoing shipments according to dates and weights.
• Prepared and checked shipping documents for various shoe products.
• Reorganized staging areas to increase stowing rates by 50%.

• Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
• Selected products and items from shelves and pallets for customer orders.
• Fulfilled orders quickly to accomplish challenging daily objectives.
• Packaged fragile items with protective padding to prevent damages during shipments.
• Mentored newly hired employees on warehouse safety procedures and demonstrated proper operation of tools to avoid mishaps.

• Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
• Loaded completed orders on pallets according to delivery numbers.
• Assisted in loading delivery trucks with prepared packages.
• Operated power tools and special machinery to move, pick up and store products.
• Coordinated local, regional, national and global shipments according to business goals and budgets.

• Maintained cleanliness and presentation of stock room and production floor.
• Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
• Greeted customers and responded to informational requests.
• Bagged, boxed or gift-wrapped sold merchandise per customer's request.
• Processed credit card, EBT and gift certificate payments in electronic computer systems.
• Greeted customers and provided friendly customer service.
• Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
• Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
• Kept check-out areas clean, organized and well-stocked to maintain attractive store.
• Checked personal identifications during alcohol and tobacco sales.
• Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.

• Addressed inquiries, resolved customer issues and managed customer relations.
• Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
• Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
• Educated customers on special pricing opportunities and company offerings.
• Trained new hires on products and services, best practices and protocols to reduce process gaps.