Accomplished IT Director with expertise in network security management and problem-solving, previously at Goodwill Industries. Spearheaded the migration to virtualized environments, enhancing operational efficiency by 30%. Proven track record in directing IT strategies and implementing cybersecurity protocols, ensuring data integrity and protection. Recognized for attention to detail and effective leadership in cross-functional teams.
Overview
36
36
years of professional experience
Work History
Senior Network Administrator
Baker & Taylor Publisher Services
05.2007 - Current
Assisted in configuring and maintaining network hardware and software systems.
Supported troubleshooting efforts for network connectivity issues across multiple devices.
Collaborated with IT team to document network configurations and updates.
Monitored network performance using diagnostic tools to identify potential issues.
Aided in the implementation of backup solutions for critical data protection.
Engaged in routine system audits to ensure compliance with organizational standards.
Designed secure VPN solutions, enabling remote access for employees without compromising data integrity.
Troubleshot network problems and escalated problems to vendor.
Spearheaded the migration of legacy systems to a virtualized environment, ensuring minimal disruption to daily operations.
Ensured data security, implementing robust backup and disaster recovery protocols for critical systems.
Identified and immediately resolved issues with network devices.
Assisted IT staff on troubleshooting issues and closing calls.
Backed up company data to distributed storage centers to avoid massive data loss.
Implemented, developed and tested installation and update of file servers, print servers and application servers.
Maintained flexible schedule and responded to after-hours and weekend emergencies.
IT Director
Goodwill Industries of Wayne and Holmes Counties
11.1989 - 05.2007
Directed IT strategy aligning with organizational goals and enhancing operational efficiency.
Oversaw implementation of enterprise-level software solutions to streamline processes and improve user experience.
Led cross-functional teams to execute technology initiatives, ensuring adherence to timelines and budgets.
Established cybersecurity protocols, reducing vulnerabilities and safeguarding sensitive data across the organization.
Managed vendor relationships, negotiating contracts to optimize resource allocation and service delivery.
Streamlined helpdesk operations by implementing standardized ticketing systems for more effective issue resolution.
Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
Managed life cycle replacement of hardware and software.