America B. Macias
Gilbert,AZ
Summary
Multi-talented SEI Tech with 3 years of experience directing students and assisting lead teachers. Skillful at restating lesson information, applying rules and working with struggling students. Team-minded when collaborating with teachers/staff and implementing set lesson plans and classroom activities.
Overview
9
9
years of professional experience
Work History
SEI Technician II
Mesa Publics Schools
Mesa, AZ
01.2020 - Current
- Coordinate district testing for English Language Acquisition Department
- Assist in the identification, screening, testing and placement of language minority students
- Prepare student counts; maintain records, reports and other recordkeeping tasks; inventory and update testing materials and kits
- Assume responsibility for gathering data; assist in preparation of final reports (i.e. results, interpretations, recommendations); relay test results to appropriate personnel
- Respond to inquiries and testing requests from school personnel
- Develop files and maintain quality control
- Attend designated meetings and support innovative ideas
- Perform other related duties, as assigned, to ensure the efficient and effective functioning of the work unit
- Regular and on-time attendance required
Dental Assistant
Kids Dental Center
Chandler, AZ
06.2007 - 07.2011
- Greeted both patients and parents and explained general instructions regarding oral hygiene and post operative care.
- Assisted Doctors in their dental procedures and treatments planning.
- Keeping and updating patients charts with new and/or completed treatments.
- Ensured that the Doctors where kept on tracked and on schedule.
- Kept the back office stocked, and inventory.
- Trained new employees on office duties and procedures.
Billing Representative and Customer
CrystalTech Web Hosting
Phoenix, AZ
09.2005 - 02.2007
- Responsibility as a billing representative consisted of answering many customers questions and or concerns regarding their websites.
- Customers would contact us by either phone or email.
- I also was made sole responsible for the companies’ collection department.
- Sent out collection notices to the customers accounts that where well past due.
- Accepted and entered payment. Updating accounts information, balancing drawers and also weekly deposits at company's bank.
Customer Service Rep
Equity One Inc
Mesa, AZ
03.2004 - 08.2004
- CSR duties included establishing lines of communication with customers for questions/concerns on accounts, making payments on per-existing accounts and taking new loan applications
- All new loan applications included collecting data from customer, Trans Union Credit Bureau, inputting all information on network and closing all loans
- Other duties involved corresponding with other loan officers and district office for possible new sales and service
- Other customer service duties included were making collection calls and soliciting new products to new and existing customers.
Teacher Assistant
Children Center for Neurodevelopment Studies
02.2003 - 12.2003
- Duties included scheduling activities such as student arrivals/departures, providing nutritional diet programs, therapy and intake of medication
- Other duties include helping children achieve their (IEP) Individual Educational Plan by achieving goals, which are set once a year, updated every six months
- Also established communications lines between parents of children attending the Children Center, staff and students.
Education
Certified Dental Assistant -
Apollo College
2007
Skills
- Extensive knowledge of MS Office, Word, Excel, PowerPoint
- Google Sheets, Docs, Classroom, and WebEx
Languages
Spanish
Professional Working
Timeline
SEI Technician II
Mesa Publics Schools
01.2020 - Current
Dental Assistant
Kids Dental Center
06.2007 - 07.2011
Billing Representative and Customer
CrystalTech Web Hosting
09.2005 - 02.2007
Customer Service Rep
Equity One Inc
03.2004 - 08.2004
Teacher Assistant
Children Center for Neurodevelopment Studies
02.2003 - 12.2003
Certified Dental Assistant -
Apollo College
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