Amerie Mendoza
Avondale,AZ
Summary
Detail-oriented professional with strong customer service skills. Managed high call volumes with 90% accuracy, ensuring customer satisfaction and effective communication. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
2
2
years of professional experience
Work History
Front End Associate
CRS Temporary Housing
Phoenix, AZ
05.2025 - 05.2026
- Answered phone calls and responded to customers' inquiries
- Managed over 700 calls a month, with 90% call accuracy
- Assisted with any questions over the phone
- Learned new skills for job requirements.
- Worked flexible hours, including weekends and holidays
Sales Associate
Famous Footwear
Phoenix, AZ
05.2024 - 01.2025
- Greeted customers and provided exceptional customer service.
- Assisted customers in selecting footwear and accessories for their needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Restocked shelves and ensured inventory levels met customer demand.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
Education
High School Diploma -
Moon Valley High School
Phoenix, AZ05-2026
Skills
- Cash handling
- Customer service
- Inventory management
- Sales analysis
- Team collaboration
- Excellent communication
Accomplishments
- Advanced Diploma
Timeline
Front End Associate
CRS Temporary Housing
05.2025 - 05.2026
Sales Associate
Famous Footwear
05.2024 - 01.2025
High School Diploma -
Moon Valley High School