Amerie miller
Summary
Proactive and goal-oriented professional with excellent analytical communication skills. proven track record in fostering in collaboration and analytical communication improving through creative thinking. Committed to achieving organizational goals and excel in diverse skill set that foster continual growth
Overview
6
6
years of professional experience
1
1
Certification
Work History
Apparel Associate,
Dicks Sporting Goods
11.2024 - Current
- Greeted and interacted with customers to assist inquires promptly and consistently to offering excellent support and tailored recommendations
- Facilitated a positive working environment by fostering strong relationships among coworkers and demonstrating a commitment to teamwork.
- Handled high-pressure situations calmly when dealing with difficult customers while still providing exemplary customer service.
- Exceeded customer retention through efficient communication and problem-solving skills prompt attention to their concerns.
Supervisor
United Parcel Service, UPS
05.2019 - 11.2024
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance
- Computer knowledge, monitoring staff members in their career development, sharing knowledge from experience
Education
Montgomery County Community College
Skills
- Strong communication and interpersonal skills
- Creative thinking
- Team collaboration
- Problem-solving
- Active listening
Certification
Certified Phlebotomy Technician - OneStick Phlebotomy Services
Timeline
Apparel Associate,
Dicks Sporting Goods
11.2024 - Current
Supervisor
United Parcel Service, UPS
05.2019 - 11.2024
Montgomery County Community College