Amethyst Berryhill
Lubbock,TX
Summary
Adaptable and detail-focused individual with a solid background in customer service. Known for commitment to providing exceptional assistance. Determined student with academic discipline and drive to succeed. Committed to guiding clients through resources for recovery and ensuring a supportive experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Student Assistant
Texas Tech University
Lubbock, Texas
05.2026 - Current
- Assisted professors with administrative tasks.
- Answered incoming phone calls to address questions or transfer to appropriate staff members.
- Assisted students with general inquiries and provided guidance to help them navigate the university's resources.
Dog Sitter/House Cleaner
Self-Employed
Lubbock, Texas
03.2024 - Current
- Provided attentive care to multiple dogs in diverse environments.
- Ensured proper feeding schedules and dietary needs for each dog.
- Communicated effectively with pet owners regarding their dog's well-being.
- Cleaned residential spaces using eco-friendly products and techniques.
- Performed deep cleaning tasks including carpets, windows, and upholstery.
- Communicated effectively with clients to understand their specific cleaning needs.
Recovery Advocate
Stages of Recovery
Lubbock, Texas
04.2025 - 12.2025
- Supported individuals through recovery process and maintained client confidentiality.
- Conducted group sessions to foster communication and peer support among participants.
- Provided crisis intervention and emotional support during critical moments in recovery.
- Assisted clients with identifying personal strengths and developing strategies for long-term sobriety.
Assistant Manager
Dollar Tree
Lubbock, Texas
12.2023 - 01.2025
- Resolved customer inquiries and provided exceptional service support.
- Maintained professionalism in stressful situations and successfully diffused tense customer interactions.
- Oversaw cash handling and balanced registers at the end of shifts.
- Coordinated inventory management and restocked merchandise to maintain optimal stock levels.
- Facilitated loading and unloading of freight shipments, ensuring timely operations.
Education
BBA - Finance
Texas Tech University
Lubbock, TX06-2026
Skills
- Customer service
- Administrative tasks
- Microsoft Excel
- Document organization
- Problem resolution
- Team collaboration
- Communication skills
- Food safety compliance
Certification
- Texas Food Handler, FullSchedule, 2026
Timeline
Student Assistant
Texas Tech University
05.2026 - Current
Recovery Advocate
Stages of Recovery
04.2025 - 12.2025
Dog Sitter/House Cleaner
Self-Employed
03.2024 - Current
Assistant Manager
Dollar Tree
12.2023 - 01.2025
BBA - Finance
Texas Tech University