Amethyst Smiley
Saint Augustine
Summary
Energetic and personable individual with a talent for creating memorable guest experiences and fostering welcoming atmosphere in a fast paced environment. Knowledge of serving presentation, coupled with strong multitasking and communication skills. I bring enthusiasm and warmth to every shift. Dedicated to ensuring guests enjoy an exceptional service experience.
Overview
2
2
years of professional experience
Work History
Food Runner
Saint Restaraunt
12.2024 - 02.2025
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Work closely with the restaurant management to produce the vision of the company on every single plate
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
Administrative Assistant
Allure Roofing & Construction
09.2022 - 12.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Education
High School Diploma -
St. Augustine Highschool
Saint Augustine, FLSkills
- Exceptional Customer service
- Strong multitasking
- Fast Paced & Efficient Service
- Service quality
- Attention to Detail
- Patron rapport
- Team player
Timeline
Food Runner
Saint Restaraunt
12.2024 - 02.2025
Administrative Assistant
Allure Roofing & Construction
09.2022 - 12.2024
High School Diploma -
St. Augustine Highschool