AMETHYST NOEL RANSOM
Chattanooga,TN
Summary
Results-driven and energetic professional with a strong passion for sales and a proven track record of driving business growth. With a solid ambition to lead, I am committed to fostering a collaborative and team-oriented environment that empowers individuals to reach their full potential. Leveraging my skills in relationship-building and my extensive experience, I am dedicated to coaching team members toward success.
Overview
7
7
years of professional experience
Work History
Account Manager
FitzMark
Chattanooga, TN
01.2024 - Current
- Facilitated training for new hires on managing transferred accounts, understanding customer behavior, conflict resolution, scheduling, and relationship building.
- Strong understanding of supply chain management and logistics operations
- Excellent communication and interpersonal skills
- Proficient in CRM software and logistics management systems
- Ability to analyze data and generate actionable insights
- Customer relationship management and client retention strategies
- Strong negotiation and conflict resolution skills
- Project management experience with a focus on timelines and budgets
- Knowledge of industry regulations and compliance requirements
- Ability to develop and implement process improvements
- Collaborative team player with cross-functional coordination skills
- Proficient in Microsoft Office Suite (Excel, PowerPoint, Word)
Business Development Representative
FitzMark
Chattanooga, TN
02.2022 - 01.2024
- Supported peer training by offering strategies for customer engagement, closing techniques, performance evaluation, and market assessment.
- Expanded business through effective network development, identifying new, and prospective clients
- Developed business pipeline using cold and warm techniques
- Reviewed client concerns and recommended appropriate changes
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads
- Built relationships with customers and community to promote long term business growth
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor
- Developed, maintained and utilized diverse client base
- Recorded accurate and efficient records in customer database
- Negotiated prices, terms of sales and service agreements
Paralegal
William Brown And Associates
09.2020 - 03.2021
- Assisting with trial preparation including the assembly of exhibits, witness binders and appendices for depositions and court filings
- Assisting with the preparation, filing and service of pleadings
- Acting as liaison among all parties including court or other neutrals for scheduling and sharing information
- Organizing and managing documents, including the creation of spreadsheets and retrieval systems
- Coordinating the collection, review and production of documents and responding to discovery requests
Legal Administrative Assistant
Law Office Of W. Thomas Bible, Jr
03.2018 - 09.2020
- Local, Professional, affordable attorney, Maintained knowledge and delivered information to clients about Bankruptcy including Chapter 7, Chapter 11, Chapter 12, and Chapter 13
- Created and maintained spreadsheets using advance Excel functions to file and log closed cases
- Planned meetings and prepared weekly reports
- Scheduled meetings, appointments, updated contacts list for attorney and filed new information with bankruptcy court
- Composed and edited external correspondence
- Trained clients for practical courtroom situations and assisted them in understanding legal terminology.
Education
Business Administration and Management
Southern New Hampshire University
Hooksett, NHSkills
- Communication Skills
- Interpersonal Skills
- Adaptability
- Assessment and Evaluation
- Coaching and Mentoring
- Sales and Negotiation
- Logistics Insight
- Microsoft Office (PowerPoint, Excel, Word, OneNote)
- Public Speaking
Affiliations
Personal references upon request:
David Calfee 423-476-4515 Attorney at William Brown and Associates
Melinda Killian 423-424-3116 Lead Paralegal at Tom Bible Law
Meredith Dean 423-290-0605 Market Leader at First Volunteer Bank
Allen Brown 706-368-6825 Manager of Guest Services at WinShape Retreat
William Tadlock 404-787-0081 CEO of Metro Landscaping Services
VOLUNTEER
Bartow County Humane Society
Bartow County Health Center
Timeline
Account Manager
FitzMark
01.2024 - Current
Business Development Representative
FitzMark
02.2022 - 01.2024
Paralegal
William Brown And Associates
09.2020 - 03.2021
Legal Administrative Assistant
Law Office Of W. Thomas Bible, Jr
03.2018 - 09.2020
Business Administration and Management
Southern New Hampshire University
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