Ameyia Hinton
Hobbsville,NC
Summary
Amazon
ORF3 Inbound Stow Warehouse Associate Oct. 2023 to present
▪ Ranked top Stower in company within 3 month and half of employment
▪ During normal season stowed over 16k to 15k items with no quality errors
▪ Has consistently stowed and met the minimum of stowing over 2k items a day
▪ Maintained high performance in quality and quantity as a stower, which led to becoming a elected Stow Ambassador
ORF3 Inbound Stow Ambassador January 2024 to current
▪ As a training Ambassador, I was and still am responsible for providing the adequate and adhering to Amazons training and safety guidelines to newly employed stow associates,
▪ Has developed a good report with Area Managers PA’s, and fellow associates in conducting onboarding programs giving an exciting new hire welcoming.
▪ Was sought out and elected from Learning Trainer Center staff to provide training to newly inbound stowers, based upon experience, knowledge and professionalism.
▪ Has trained over 40 newly employed staff, some of which have progressed to other cross-trained jobs in the company to becoming top quality, quantity stowers, for long term employment.
▪ Learned about quality errors i.e. SIPS/OVERAGES, DPMO, TAKT TIME which led to personal and peer training improvement in work areas and processes.
▪ I have self improved in my job related skills that have led to training newly appointed Stow Ambassadors to engage new and veteran associates in self development.
▪ Provided over three tours to new inbound associates of the company and personal workplace site(s).
▪ I have performed over 75 engagement audits to new and veteran staff. This has led to quality errors declining and quality and quantity work positively progressing.
▪ During winter peak season and up to Pre Prime week I have received numerous Positive documents along with SWAG BUCKS
Overview
2026
2026
years of professional experience
Work History
Team Member
Tidal Wave Auto Spa
- Engage with customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed sales returns, exchanges and refunds.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Created welcoming experiences to engage new, existing, and potential customers.
Warehouse Associate
ORF3 Amazon
Suffolk, VA
10.2023 - Current
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
- Ensured compliance with health and safety regulations, conducting regular training sessions for new and existing staff.
- Boosted team morale and productivity by leading morning briefings and setting clear daily objectives.
- Maintained clean, orderly work environment free of hazards.
- Operated equipment while observing standard safety procedures.
- Helped train new employees in safe practices and warehouse procedures
Delivery Driver
Fed Ex Ground
Hertford, NC
03.2023 - 08.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
- Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
- Successfully avoided time delivery delays by carefully planning best routes.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
Education
Didn’t Finish - Digital Media
Elizabeth City State University
Elizabeth City, NCHigh School Diploma -
Perquimans County High School
Hertford, NC06.2022
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Collaboration and teamwork
- Following instructions
- Flexible schedule
- Leadership qualities
- Workplace safety
- Computer skills
- Organizing work stations
- Goal setting and achievement
- Product knowledge
- Complex Problem-solving
- Training and mentoring
- Complaint resolution
- Relationship building
- Order preparation
- Team building
- Data entry
- Expert in software
- Willingness to learn
- Adaptability and flexibility
- Verbal and written communication
- Safety
- Dependability and reliability
- Active listening
- Time management
- Analytical thinking
- Organizational skills
- Decision-making
- Idea development and brainstorming
- Project planning
- Data analysis
- Teamwork
- Problem-solving abilities
- Reliability
- Team collaboration
- Team leadership
Photography, Music production
Photography and Music production
-Giving the outlook and hands on experience of working with different software and technology for 5+. Understanding the challenges and fundamentals.
Timeline
Warehouse Associate
ORF3 Amazon
10.2023 - Current
Delivery Driver
Fed Ex Ground
03.2023 - 08.2023
Team Member
Tidal Wave Auto Spa
Didn’t Finish - Digital Media
Elizabeth City State University
High School Diploma -
Perquimans County High School