Ami Couck

Operated various types of commercial vehicles, including tractor-trailers, box trucks, demonstrating adaptability in different work settings.

• Collaborated with dispatchers to optimize routes, addressing any issues or delays promptly
• Completed accurate logs and paperwork, maintaining DOT compliance at all times for seamless operation.
• Operated with safety and skill to avoid accidents and delays.
• Dropped and hooked trailers and changed configuration of equipment.
• Inspected vehicle before and after trips
• Self-motivated, with a strong sense of personal responsibility.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
• Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
• Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
• Demonstrated strong organizational and time management skills while managing multiple projects.

• Promoted a positive work environment within the dispatch team by fostering open communication and recognizing individual achievements.
• Managed a high volume of incoming calls, prioritizing requests based on urgency and resource availability.
• Meticulous record-keeping practices, resulting in reduced errors and increased productivity
• Worked effectively in fast-paced environments.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Passionate about learning and committed to continual improvement.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Maintained detailed records of call logs, incident reports, and dispatcher actions to support ongoing analysis and improvement efforts.
• Monitored vehicle locations to coordinate timely arrivals.
• Monitored driver locations in field and solved discrepancies to keep team on-track.
• Monitored and tracked dispatch communication systems.
• Skilled at working independently and collaboratively in a team environment.
• Assisted with day-to-day operations, working efficiently and productively with all team members.