Ami Nosal
Crete,NE
Summary
High-functioning medical billing supervisor with successful background in billing, customer service, training, and accounts receivable. Encourages positive patient experiences through excellent customer service and quality patient care. Coordinates billing and financial services activities to support healthcare team by expertly facilitating procedures.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Patient Financial Services Supervisor
Crete Area Medical Center
Crete, NE
05.2017 - Current
- Demonstrated exceptional customer service to foster welcoming and professional environment for patients.
- Analyzed, reviewed and implemented changes to improve reduction in A/R days by 12% and reduced denial rate by 10%
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Completed financial reporting and analysis for billing revenue cycle.
- Monitored and guided revenue cycle operations.
- Validated existing accounting management and reporting systems to assess quality and conformance, identify problems and implement corrective actions.
- Reviewed billing problems, researched issues and resolved concerns.
- Trained and mentored staff on procedures, compliance requirements and collections techniques.
- Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
Medicare Billing Specialist
Conifer
Lincoln, NE
03.2015 - 05.2017
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
- Liaised between patients, insurance companies and billing office.
- Prevented financial delinquencies by working closely with managers to resolve billing issues before becoming unmanageable.
- Translated and interpreted medical billing codes with strong accuracy to enable swift payment from insurance agencies.
Medicare Collections Specialist
American Home Patient
Lincoln, NE
08.2012 - 02.2015
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Delivered timely and accurate charge submissions.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Trained new employees on multiple medical billing programs and data entry software.
- Liaised between patients, insurance companies and billing office.
- Gathered information from multiple sources to simplify billing and organize accounts.
- Translated and interpreted medical billing codes with strong accuracy to enable swift payment from insurance agencies.
Education
Master of Science - Business Administration And Healthcare Management
Chadron State College
Chadron Nebraska05.2023
Bachelor of Science - Business And Health Care Management
Ashworth College
Norcross, GA07.2012
Associate of Science - Healthcare Management
Ashworth College
Norcross, GA07.2009
Skills
- Data Analysis
- Employee Training Program
- Decision Making
- Critical Thinking
- Employee Performance Evaluations
- Employee Supervision
- Patient Advocacy
Affiliations
- AAHAM Aksarben Nebraska Chapter
- American Association of Healthcare Administrative Management
- Elected Member, Board of Directors
Certification
- Certified Rural Health Care Professional (CRCHP), National Association of Rural Health Clinics
- Certified Revenue Cycel Representative (CRCR), HFMA
Timeline
Patient Financial Services Supervisor
Crete Area Medical Center
05.2017 - Current
Medicare Billing Specialist
Conifer
03.2015 - 05.2017
Medicare Collections Specialist
American Home Patient
08.2012 - 02.2015
Master of Science - Business Administration And Healthcare Management
Chadron State College
Bachelor of Science - Business And Health Care Management
Ashworth College
Associate of Science - Healthcare Management
Ashworth College