Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Amia Drake

Virginia Beach

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Entertainment Staff Member

Walmart
04.2023 - Current
  • Maintained an organized and professional atmosphere while providing the highest quality of customer service.
  • Greeted customers on the sales floor and helped recommend merchandise based on customer needs and wants.
  • Promoted incoming merchandise and maintained entertainment displays throughout the day.
  • Used tech-savvy approach to effectively recommend merchandise.
  • Followed all policy and safety guidelines to maintain a safe environment for both staff and customers.

Sales Representative

L. L. Bean, Inc.
08.2022 - Current
  • Managed the formation of the store's shoe inventory room and sales floor
  • Received extensive cash register, inventory, and visual layout experience
  • Learn both the technical and tactical aspects of the forever changing product line of outdoor equipment and apparel
  • Create a welcoming store environment through friendly demeanor and eagerness
  • Put the customer first, ahead of tasks and all other distractions
  • Take phone calls from customers and answer questions accordingly and/or direct to a supervisor
  • Serve multiple customers to ensure satisfaction of every customer during times of high traffic
  • Restock and report low inventory levels to ensure products are

Cashier

Harris Teeter Supermarkets, Inc.
09.2021 - 08.2022
  • Rounding up all buggies in parking lot and bringing back to the store
  • Assisted in taking return products back to proper shelf locations
  • Gained knowledge about the various departments in a grocery store
  • Fixing displays, end caps, and shelves by bringing products at the back of the shelf to the front
  • Prioritized helping customers over completing other routine tasks in the store
  • Kept up with and reminded customers of the weekly sales
  • Served as a cashier in the grocery store
  • Handle incoming calls from prospective customers, assist customers by solving disputes may have, and ensure customer satisfaction

Cashier

The Home Depot Inc
09.2020 - 04.2021
  • Train new employees to work as cashiers
  • Follow the standard checkout process to ensure accuracy and to prevent shrink
  • If assigned to Self Checkout, actively monitor notification messages at the Cashier Station and assess the situation
  • Accomplished all first 3 months with the company
  • Resolve customer service issues and complaints

Education

High School Diploma -

First Colonial High School
Virginia Beach, VA
06-2022

Licensed Practical Nurse - Practical Nursing

VB Technical And Career Education Center
Virginia Beach, VA
04-2026

Skills

  • Leadership qualities
  • Engaging personality
  • Exceptional communication
  • First aid training
  • Task prioritization
  • Vital signs monitoring
  • ADL assistance
  • Patient feeding
  • First aid
  • Patient monitoring

Certification

Smart transitions life-work portfolio course, Together We Can Foundation: Career planning/ goal setting/ personal presentation skills, March 2025

Affiliations

  • Virginia Beach School of Practical Nursing

Timeline

Entertainment Staff Member

Walmart
04.2023 - Current

Sales Representative

L. L. Bean, Inc.
08.2022 - Current

Cashier

Harris Teeter Supermarkets, Inc.
09.2021 - 08.2022

Cashier

The Home Depot Inc
09.2020 - 04.2021

High School Diploma -

First Colonial High School

Licensed Practical Nurse - Practical Nursing

VB Technical And Career Education Center

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